January 2002
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Uncharted Waters
The country's worst terrorist attacks have changed the nature of business in many states.
As America faces the challenge of homeland security and information management, the models developed by states may play a critical national role.
Following the terrorist attacks, the FBI scrambles to put its IT program on the fast track.
Corporations now have an easier way to take care of business in Massachusetts thanks to the commonwealth's new online filing system.
Growing child support caseloads and fewer resources has led some states to begin using the Internet for service delivery and case management.
