Cities are embracing the concept of beta testing, saying that the best thing to do before going live with a new website is to, in fact, launch a website.

Demonstrating how tech can augment rather than supplant city work can go a long way toward making workers more comfortable with new initiatives.

Third parties are doing what government cannot in mitigating risk, providing coverage, literally and figuratively, for the public sector and other players in moving forward with innovations.

Policymakers must recognize the importance of this public resource.

Are you still nervous about Facebook comments? Here's how to address the top concerns faced by localities.