July 16, 2010 By Russell Nichols
In Bossier City, La., the local police department is finally catching up to the 21st century, one ticket at a time.
For years, traffic officers lost precious time and wasted paper when they had to write a driver's information in a ticket book. But in the next few months, the paper ticket process will be left behind, replaced with a comprehensive new e-ticketing system.
The system, called the Thinkstream Mobile Suite, will allow traffic officers to fill out citations electronically, write crash and incident reports, and send information to the city's clerks system with the touch of a button. This wasn't possible before. In years prior, all paper citations had to be entered manually by a records clerk, a time-consuming process, said Mark Natale, Bossier City public information officer.
The new system also allows officers to generate reports via laptops, Natale said, and eventually citizens will be able to pay traffic citations and obtain crash reports online.
"This streamlines everything and makes the process a lot faster," he said. "It saves the department money and it's just a really efficient way of issuing citations."
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