Authors

Adam Stone

Contributing Writer


A seasoned journalist with 20+ years' experience, Adam Stone covers education, technology, government and the military, along with diverse other topics. His work has appeared in dozens of general and niche publications nationwide. 

September 18, 2019

Government Experience Awards 2019: Expanding Citizen Services

In the third annual Government Experience Awards, winning jurisdictions took citizen experience to the next level by streamlining websites, focusing on user-friendly design and incorporating real-time feedback.
August 16, 2019

FirstNet Publishes Five-Year ‘Roadmap’ Outlining Expansion

Since it debuted last year, the first dedicated communications network for emergency responders has signed on 9,000 public safety agencies, and plans to grow in areas including portable services and improved connections.
July 11, 2019

Digital Counties 2019: Winners Push Shared, Citizen Services

In the 17th annual Digital Counties Survey, the top 58 counties nationwide stand out for their commitment to using tech to improve quality of life, shore up cybersecurity, support municipal resources and more.
July 1, 2019

As Privacy Concerns Grow, States Create Bold Policies

Americans want more control over their data, but little is being done at the federal level to update regulations for the digital age. Here's what some state IT leaders are doing to fill the gaps.
June 1, 2019

New Faces Take the Lead for State and Local Gov Tech in 2019

At the state, county and city levels there has been an influx of chief information officers who are new to either their positions or government itself. They offer insight into what they’re working on and what’s ahead.
May 31, 2019

The Opioid Epidemic: Data Analytics Group Convened by SAS

An Opioid Analytics Users Group will unite stakeholders in government, industry and academia to analyze available data to identify patterns and more effectively direct prevention and treatment activities.

April 12, 2019

Colorado CIO Brings a Private-Sector Mindset to Government

In office since January, Chief Information Officer Theresa Szczurek is tackling big projects like cybersecurity, broadband, telehealth and even blockchain with an agile, “it’s OK to fail” philosophy.
March 1, 2019

Latah County, Idaho, IT Does Big Work in Small Jurisdiction

Laurel Caldwell, IT director in the county of just 39,000 residents, discusses delivering a full suite of online services and building strong relationships among county agencies despite limited resources.
February 28, 2019

New App Helps Los Angeles Area Residents Breathe Easier

The South Coast Air Quality Management District reports high engagement with a new mobile application meant to equip citizens with knowledge about current smog levels as well as air quality forecasts.

February 15, 2019

California Water District Opens Spigots for Tech Upgrade

The Coachella Valley Water District has overhauled and modernized its IT infrastructure, as part of a $16 million capital improvement plan that will improve data management, simplify payments and boost conservation.
February 13, 2019

Kansas City Schools Strengthen Data Sharing with Social Service Agencies

A partnership with software firm Social Solutions will allow city schools to connect with nonprofit agencies and give students more holistic support based on up-to-date data.
January 23, 2019

Water District Focuses on Efficiency with Tech Upgrades

At the Elsinore Valley Municipal Water District in western Riverside County, Calif., smart meters throughout its coverage area and an upgraded ERP system are transforming how they operate.

January 9, 2019

E-Procurement Could Save Oregon More than $1B, Audit Finds

While a handful of Oregon state agencies are already piloting e-procurement, an audit shows that a statewide system could have saved more than $1 billion over the last two years, enough to close the 2019-21 budget gap.
November 2, 2018

Digital Cities 2018: Winners Stretch Far Beyond IT Basics

This year's winners in the Center for Digital Government’s Digital Cities Survey are finding creative ways to solve government problems with technology, pushing the envelope of what is possible in the public sector.
October 2, 2018

Digital States Survey 2018: Raising the Bar

The results of this year's survey show that top states prioritize collaboration, good governance and strong citizen engagement in their use of technology to serve the public.
October 1, 2018

Solving Cybersecurity's People Problem

Guarding against the latest cyberthreats requires an aggressive training program. But can the human element ever be completely overcome?
September 17, 2018

Best of California 2018: Winners Tackle Projects to Improve Safety, Efficiency and Quality of Life

This year's Best of California awards go to agencies and individuals championing innovative public-sector tech, from transportation analytics and electronic health records to drones and smart swimming pools.
September 14, 2018

6 Gov Tech Companies Acquired by GTY Technology Holdings

By uniting under the GTY organization, the companies could leverage their marketing power, while also making it easier for government entities to access needed services.
September 11, 2018

Reaching Out: 2nd Annual Government Experience Award Winners Embrace Citizens Where They Are

Across the country, governments at all levels are working to improve the way they reach citizens digitally. This year's first-place winners include Utah, Oakland County, Mich., and Louisville, Ky.
August 21, 2018

High-Speed Fiber and Drones Power Live-Streaming Accident App

A $10,000 grant from smart cities accelerator US Ignite allows drone-powered visuals from accident scenes to be viewed by necessary personnel from multiple locations.

July 11, 2018

Digital Counties Survey 2018: Winners Prioritize Culture, Collaboration and Automation

This year's winners use tech to improve government, even when the odds are stacked against them.
July 1, 2018

Charting a Course to 5G

5G wireless networks could accelerate the smart city revolution. But the technology's hefty price tag has meant few takers so far.
June 1, 2018

Settling into the C-Suite

We check in with the second wave of chief innovation officers charged with bucking the status quo.
May 31, 2018

2018 Best of Texas Awards Highlight Range of Creative IT Implementations

Tech-enabled collaboration and streamlined service delivery are on display in this year's lineup of honorees.

May 3, 2018

FirstNet Tested During Boston Marathon

FirstNet and AT&T distributed 80 FirstNet devices to fire, police and incident response teams to help connect first responders during the Boston Marathon.

April 12, 2018

Financial Reporting Streamlined for Rochester, N.Y.

A new platform could shave weeks off a monthslong process of putting together Rochester's annual financial report.

April 11, 2018

Washington GIS Office Powers Location-Based Projects in Smaller Agencies

Housed in the Office of the Chief Information Officer, centrally-located geospatial expertise is fueling GIS projects across Washington state.

March 1, 2018

Are Open Data Efforts Working?

Over the last decade, state and local governments have invested in open data initiatives. Have those efforts done what we thought they should?
January 22, 2018

Orlando, Fla., Aims to Digitize 50 Services Using Human-Centered Design

Orlando's first innovation director, Matt Broffman, has identified 225 city services that could be Web-enabled and he's hiring an innovation team to get them online.
November 8, 2017

2017 Digital Cities: Winners Work to Make Government Efficient, Effective and Responsive

This year's winners are focused on deploying technology where it makes the most impact for residents.
October 31, 2017

OpenDataSoft Targets Mid-Sized Cities with 500 New City Portals

The company has released city-specific sites featuring publicly available data using the Amazon Web Services platform.

October 13, 2017

FirstNet 90-Day Window Ups Ante for Undecided States

To date, 27 states have officially opted in to FirstNet, increasing the forward momentum behind the nation's broadband first responder network.
October 1, 2017

Georgia's Cyber Innovation and Training Lab to Strengthen Security Through Collaboration

The $50 million cyberlab will bring together state government, academia, law enforcement and private-sector players in a bid to shore up the cyberworkforce and strengthen defenses.
September 1, 2017

11 Ways to Speed Up Government Procurement

Buying with public money is difficult by design, but are there fair ways to fix it?
August 18, 2017

Gwinnett County, Ga., Officials Hope Smart Water Meter Pilot Can Help Other Utilities

By deploying smart meters at 500 homes in the coming months, the county is looking to get a more granular read on water usage and provide consumers with more detailed information on their own consumption.
August 9, 2017

Oxford, Miss., Eyes Emerging Parking Sensor Technologies

Since 2014, the city has been using smart meters with positive outcomes, and now has its eye on sensors that can be programmed to zero out a meter when a car pulls away, for instance.
August 2, 2017

Santa Clara, Calif.'s 3 Tech-Transit Plays Seek to Improve Local Transportation

As lessons from the pilots roll in, they are fed back to the Valley Transportation Authority’s innovation lab, which aims to develop, test and showcase new technologies related to transportation.
July 13, 2017

How Indianapolis' Naloxone Data Is Driving Policy, Building a Social Service Response

Technology leaders in Indianapolis have been using information to attack opioid abuse since 2013, and have become increasingly sophisticated in how they apply data science to combat the problem.
July 3, 2017

The IT Workforce Continuum

How to get talent in the door, keep them engaged and soften the blow of the retirement wave.
June 1, 2017

Thinking Small: 5 Tech Projects That Show Major Benefits Can Come from Modest Investments

State and local government IT leaders are implementing lightweight tech fixes that generate big returns.
May 5, 2017

Every City Wants to Be Innovative. How Can They Get There?

Warren Lemmens, the CTO of Nokia Oceania, discusses Australia's emerging smart city landscape — and what the U.S. can learn from it.
March 28, 2017

Florida Community Takes a Smart City Approach to Wellness

On the theory that a civic approach to wellness starts with data, some 2,000 residents in Lake Nona, Fla., have signed on to be eligible for a longitudinal research study on local health and wellness issues.
March 27, 2017

San Diego to Tackle Largest Multi-Sensor Pod Deployment in U.S. to Date

By the end of the year, San Diego expects to have 3,200 multi-sensor pods attached to light poles all around the city to listen for gunshots, count cars and monitor air temperature.
March 24, 2017

Dallas Works Toward a 'Smart' Convention Center

All of the new features are intended to enhance the customer experience as the convention center vies for its share of business against dozens of other cities.
March 23, 2017

Helping Government Leaders Convert Civic Data into Sound Policy

A newly formed collaboration aims to organize efforts and blur the line between academic research and applied practice in Pacific Northwest cities.
March 22, 2017

How Did L.A. Spend $148 Million in Parking Ticket Revenue? Check the Data Portal

The new Street Talk data portal includes information about what Los Angeles collects, from whom and where the money goes.
March 21, 2017

How Anchorage Is Investing in Innovation, Nurturing Creative Thinking

Anchorage recently hired a chief innovation officer, launched an open-data portal and won hands-on support from Code for America.
March 16, 2017

How 'Code for Asheville' has Changed the City’s Civic Coding Dynamic

In Asheville, N.C., Code for Asheville’s core of 20 to 30 volunteer coders now work in close tandem with community organizations to address specific, tangible needs.
March 14, 2017

Urban Sprawl Data Crucial to Quality of Life, Planet's Health in Increasingly Crowded Globe

Researchers now can look across the growth trends in the world’s biggest cities over the course of a quarter century.
March 8, 2017

'Envision Charlotte' Cities Share a Mindset Bent on Practical Achievement

For this year's smart cities workshop, participants came not just with enthusiasm and curiosity, but also with practical ideas.
March 6, 2017

When Big Data Gets It Wrong

The number of information sources streaming into government has never been greater. But is it making us smarter?
March 1, 2017

What Will Trump’s Ed Tech Policies Look Like?

Little has been said so far, but the White House and Congress will impact digital education in a number of ways.
February 28, 2017

Can Watson Repel Cyberattacks?

IBM says its supercomputer Watson can help give analysts an edge in the cybersecurity war. But not everyone is convinced artificial intelligence is the solution.
February 27, 2017

Cities Discover the Power of Collective Intelligence

A new study by William Eggers finds cities that tap the wisdom of the masses can maximize the impact of smart technology investments.
February 24, 2017

How Apps Help Manage the Torrent of Data from Connected Devices

A new partnership aims to deliver access to apps that will help utilities derive the most benefit from the vast Internet of Things deployments that are expected in the next few years.
February 24, 2017

Paris Promises to Host the Greenest Olympics Ever

As a finalist in the running to host the 2024 Olympic Games, Paris has said it will deliver a highly sustainable event, with many of the venues taking place in the heart of the city.
February 22, 2017

4 Safeguards Cities Should Consider When Collecting Constituent Data

A new report from the Sunlight Foundation delves into a number of best practices for cities looking to engage with citizen information.
February 22, 2017

Virtual Singapore Is More Than Just a 3-D Model, It’s an Intelligent Rendering of the City

Planners of the $73 million Virtual Singapore project are working with government agencies to see how they might best make use of the simulated city.
February 16, 2017

New Tech Gives Aurora, Colo., Most Accurate Homeless Count Yet

City planners adopted a new Web-based application for this year’s count of homeless people and got a much more accurate understanding of how many people are actually bunking on the streets.
February 15, 2017

Funding Is Key Hangup in Deploying Smart City Projects

Many cities are excited to get to work on smart cities initiatives, but a new report finds that only 16 percent are prepared to fund their projects.
February 14, 2017

Helping Municipalities Establish a Safe, Secure Drone Program

As cities face the potential for bad actors to take control of drones or tap into their intelligence, security needs to be a primary concern. A new guide from the Cloud Security Alliance may help.
February 13, 2017

Using Tech, Data to Increase Voter Turnout

To combat low voter turnout in local elections, the U.S. Vote Foundation is using data to improve those numbers by making polling information more easily available to voters.
February 10, 2017

Santa Monica Hackathon Results in Major Workflow Overhaul

CityGrows, which won 2016's Hack the Beach coding competition, is a suite of next-generation data management tools that provide access and transparency for smarter city services.
February 9, 2017

New Jersey Municipalities Seek Sustainability Solutions in Tech Competition

Sustainable Jersey's Coding for Community contest will generate new tools for local municipalities seeking tech solutions to their environmental issues.
February 8, 2017

Helping Cities Maximize Use of Transportation Data, Smart Technologies

Transportation analytics firm Miovision has launched a new division that will help cities make sense of all the new data from connected devices and leverage it wisely.
February 7, 2017

City, County Digital Communications Needs Improvement, Survey Says

Just 5 percent of city and county workers rated their agencies as "outstanding" in effective citizen engagement, and only 26 percent think their agency's website is "highly effective."
February 6, 2017

Survey: Government Has Big Plans for Blockchain

While blockchain technology doesn't have the highest profile among senior executives, those government and business leaders who do understand it have big plans for putting it to use.
February 1, 2017

Using a Data-Driven Approach to Address Global Hunger

In the struggle to feed an ever-growing population, American university scientists are working to use a data-driven approach to the global problem.
February 1, 2017

How Smart Transportation Projects Can Help Solve Social Issues

A new report on the Department of Transportation's Smart City Challenge finds that transit projects are managing not only commuting and congestion, but also broader social issues like job access and even infant mortality.

January 25, 2017

St. Charles County, Mo., Deploys More Capable, Powerful GIS

GIS systems have had to evolve in step with their technology foundations. For government, this evolution is painful, but ultimately necessary.

January 24, 2017

Seattle's Changing IT Landscape Shifts to Internet Skills, Knowledge

While Internet access remains a priority, it is no longer the driving need behind tech projects being funded in Seattle.
January 24, 2017

How Immersive Virtual Reality Can Be a Boon to City Planners

With a new offering, city planners will be able to shift their point of view as they move through the virtual space, and a series of toggle options will add a range of virtual data overlays to the main visual.
January 20, 2017

When Planning a Smart City, Is it Best to Think Big?

A year into AT&T’s smart cities framework, a clear vision has emerged.
January 18, 2017

How Technology Is Giving Town Hall Meetings a Modern Twist

Municipalities are using the latest communications tools to make government meetings more available to the public.
January 18, 2017

Digital Signs Could Become the Next Tool for Smart Cities

The Soofa Sign is getting tested in local government and could co-mingle public and commercial information in a single space.
January 17, 2017

What's the ROI on Local Broadband?

Hard data enables Louisville, Ky., residents to know their broadband speeds and it's also proving beneficial to the city, which is looking to kick off new connectivity projects.
January 11, 2017

Will Blockchain-Based Election Systems Make E-Voting Possible?

Organizers of a contest around such systems especially wanted to ensure they would be able to surmount what is perhaps the highest hurdle facing e-voting: the public’s reluctance to try something new.
January 10, 2017

Making a Case for Water as a Key Component in the Smart City

Water has yet to take a place in the roster of smart city regulars, but there’s much that technology could do to improve water infrastructure.
January 6, 2017

Report: Public Sector Must Embrace Change to Embrace Data's True Value

When it comes to data, the research suggests government is limited not by a lack of data, but by the process and tools it uses to examine it. Before data transformations can occur in government, researchers argue the institutions using it must embrace strategic change.
January 4, 2017

Challenging the Trump Administration to Support the Drive Toward Greater Openness

Some say that a president with a business background should understand the value of data in decision-making.
January 3, 2017

The Data Revolution Hits Kansas

Municipalities across Kansas are mobilizing their data to inform the citizenry and drive performance improvements.

December 20, 2016

Despite Contract Delay, FirstNet Says It's Ready to Move Swiftly Once Vendor Is Chosen

At a recent board meeting, FirstNet officials laid out a 100-day plan that indicates a number of strategic milestones the authority plans to hit once an award is made.
December 13, 2016

Cities Open Animal Services Data to Help Keep Stray Dogs and Cats Off the Street

Dallas is one of several municipalities incorporating animal service data into its citizen-facing portal. Louisville, Ky., Los Angeles, Miami-Dade County, and Aurora, Colo., have all gone this route.
December 13, 2016

AllTransit: Making Transportation Data Public with Breadth and Depth

The AllTransit database delivers routes and times for bus, rail and ferry services delivered by over 500 city agencies, then cross-references this against demographic data, jobs information, housing, parking and a range of other critical metrics.

December 8, 2016

Cities Turn to Citizens to Beta-Test Tech

Civic User Testing Groups are taking off as as a novel way to evaluate new government websites and apps, and put them through their paces before launch.
December 6, 2016

Cities Get Primer on Smart Technology

A new playbook provides best practices based on work in 22 cities around the globe.
November 30, 2016

How Kansas City, Mo.'s Smart Foundation Will Allow for Proactive Positioning of City Services

City planners aim to take the platform’s data-management capabilities and eventually leverage them through the use of its own data analytics tools, presently in development.
November 29, 2016

Oakland County, Mich.'s Open Data Portal Renders Data as a Citizen Service

The new system brings together 92 databases, giving users free access to raw data, as well as presenting them with 17 maps highlighting different geospatial features across this county of 1.2 million people.
November 28, 2016

Action Plan Aims to Help Trump Administration Keep Open Data Front and Center

Wide ranging as the action plan's recommendations may be, they all share a common foundation: to use data to drive concrete, practical change.
November 22, 2016

Taking a Smart, Software-Based Approach to Air Pollution

In many cases, the data needed to drive smart pollution analytics already is readily available.
November 16, 2016

New Smart City Platform Combines Multiple Critical Functionalities

Each unit from Totem Power serves as a power station, can be wired in to collect power from other nearby solar cells or wind turbines, includes Wi-Fi and 4G capabilities, and can act as a charging station for electric vehicles.
November 16, 2016

Interactive Tools Help Connect Government with Qualified Cyberprofessionals

Government IT executives find themselves in a pitched battle with the private sector to woo cyberpros from what most describe as an insufficient labor pool — but CyberSeek hopes to help.
November 2, 2016

State of the Union of Open Data 2016: Despite Steady Gains, Challenges Remain

Looking forward, the goal is for practices associated with open data to become simply a part of good government management in the future, rather than being viewed as a separate concept.
November 1, 2016

GIS Helps Election Officials Ensure Early Voting Goes Smoothly

In places like Cobb County, Ga., and Forsyth County, N.C., officials have implemented GIS applications to give the public easy access to polling-station wait time information, along with other relevant election data.
October 19, 2016

Need for FirstNet Greater Than Ever, First Responders Say

With an award on the $7 billion First Responder Network Authority program potentially just weeks away, those on the front lines say that despite years of planning, they still have more questions than answers — but the need for such a network remains.
October 3, 2016

Massive Connectedness: Formal Structures Emerge to Take on Cyberthreats

Key players across the nation are forming alliances to ensure that when new cyberthreats emerge, all relevant participants can be prepared to act.
September 14, 2016

The Gramercy District: Building a Smart City from the Ground Up

The vision begins with something tangible: a fiber network that will span the entirety of the development, providing connectivity for business tenants, residents and the public.
September 13, 2016

Peachtree Corners, Ga., Budgets for Smart-City Initiative From the Start

The city, incorporated in 2012, set money aside for a big smart-city initiative before competing needs could scarf up every line item in the budget.

September 7, 2016

Tackling the 'Homework Gap': Maryland County to Expand FiberNet Infrastructure, Forge Public-Private Partnerships

Montgomery County, Md., wants to ensure that all children have access to the Internet to further their education, and public officials are devising a strategy to make it happen.
August 26, 2016

3 Ways Governments Are Working to Make Broadband Universally Accessible

Broadband is commonly described as a critical piece of modern infrastructure. Here’s how a city, a state and a school district are working to make sure everyone has access.
August 8, 2016

Emergency System Equips Responders with More Data in Boone County, Mo.

About 2,000 residents have created profiles that include personal and property details that can help inform emergency personnel responding to 911 calls.

August 5, 2016

NYC's Smart Bench Pilot to Give Detailed Sense of Usage Trends in Highbridge Park

The initiative is part of the city’s broader effort to generate data-driven decision-making in its parks department, a move reflected in large and small municipalities nationwide.
July 25, 2016

Gov Tech Companies Are Finding a Business Model

Investor interest is helping to point a lot of startup energy at government. Does this mean there's a place for innovation at city hall?
July 7, 2016

Austin, Texas: A Model for Cities Working to Narrow the Broadband Gap?

The city’s Office of Digital Inclusion aims to give all residents access to digital and communications technology, and make sure they understand technology and its relevancy to their daily lives.
June 17, 2016

Rising to the Challenge: How 3 Public CIOs Are Confronting Major Mandates

Structural upheavals and a budget reality that threatened a major connectivity initiative aren’t stopping the work of these state and local government CIOs.
June 2, 2016

A New Smart City Model Is Emerging

Instead of the sweeping overhaul first envisioned, today’s smart city initiatives are evolving on a far more modest scale.

March 29, 2016

Partnership Helps Chicago Leverage Private-Sector Data Analytics Expertise

The city's partnership with insurer Allstate to leverage data analysis as a means to improve city services could represent a new means for public CIOs to take advantage of private-sector expertise.
March 11, 2016

Introducing the Chief Data Scientist

Though not a widespread approach (yet), some in government are bringing data science in-house.
January 18, 2016

Jam-Packed C-Suite: How Can 3-Letter Chiefs with Roles that Touch Tech Work Together?

Each has some overlap with the CIO’s function, so each state and local government has to work out in its own way just which chief will oversee what domain.
January 6, 2016

5 Emerging Technologies Making Their Way into the Mainstream

Tomorrow's technology will enhance citizen services while improving how government functions.
September 29, 2015

How to Make Smart City Investments Count

Leaders of five major projects talk about what smart components they have and how they made those choices.
August 12, 2015

When Policy Meets Practice: CIOs Juggle Tech Evolution, Legislation and Regulation

Legislation on the horizon could signal make-or-break issues for public CIOs. Here’s what you need to know about body-worn cameras, legalized marijuana and open data.
August 11, 2015

Vermont Gives Blockchain Tech a Boost

The state’s foray into blockchain may serve as notice to other public-sector entities that the technology’s potential soon may be coming to fruition.
July 10, 2015

Unchaining Innovation: Could Bitcoin’s Underlying Tech be a Powerful Tool for Government?

The technology, known as the blockchain, is a sort of infinite running ledger, keeping exact track of every bitcoin transaction -- and it may have far-reaching impacts in government.
June 15, 2015

4 Public CIOs Leading in the Limelight

What’s it like to run a high-stakes project? We talk to CIOs leading some of the biggest.
May 29, 2015

Mobile App, Responsive Site or a Little of Both?

As governments scramble to please mobile users, hybrid apps might be a winning option.
March 4, 2015

Chief Data Officers: Shaping One of the Newest Positions in Government

Four prominent CDOs discuss the work they do and the meaning of their jobs in the overall structure of civic governance.
January 9, 2015

Data Sharing and Analytics: Changing HHS For the Better

In many states, IT planners in health and human services have sought ways to bridge the divide, gathering data from disparate sources across government to inform the public, drive better policy and improve social outcomes.
December 2, 2014

FirstNet: Is Opting Out an Option?

Myriad factors and unknowns cloud the question for now.
November 11, 2014

How Data-Driven Learning is Changing Education

Longitudinal data sets give educators a 360-degree view of student performance at the push of a button -- and they're changing education at both the student and policy levels.
November 4, 2014

Breaking In: How Tech Entrepreneurs are Changing Government

Some tech entrepreneurs are making headway, delivering a range of tools to improve government and ultimately better the lives of citizens.

October 3, 2014

State and Local Governments Hustle to Fill the Cybersecurity Workforce Gap

The shortage of cybersecurity experts is well documented. So what are agencies doing to fill the gap?
August 22, 2014

Shared Services Agreements Aim to Keep IT Operations Afloat in the Next Big Storm

Governments team up to develop backup arrangements for tech services in the event of an emergency.
July 18, 2014

Agencies Inch Toward Solutions on BYOD

Solutions to deal with security and data privacy issues have sprouted up in droves, but is there a good fix to the people problem?
April 28, 2014

Open by Default

Governments outside the U.S. have embraced the OpenDocument Format as the new way of doing business. What should state and local governments know about it?
February 27, 2014

Cyberinsurance: Do You Need It?

Not everyone’s convinced of the value, but public CIOs must be involved in the decision.
January 21, 2014

Emergency Agencies Prepare for Cyberbreaches to 911 Systems

Emergency managers are increasingly concerned about cyberattacks on 911 and other public safety systems.
November 25, 2013

Baltimore Builds a Data Dictionary

By collecting and collating disparate data, government agencies are creating information repositories to assist decision-making.
September 24, 2013

Oregon Health Insurance Exchange Is Powered by Design Thinking

With the launch of Cover Oregon, state officials expect their commitment to design thinking to pay off.

July 11, 2013

Video Helped Capture the Boston Bombing Suspects, But Is it Preventive?

Video footage can help unravel an event and catch the perpetrators, but some say the presence of cameras could deter acts of violence.
June 19, 2013

Single-Vendor Purchasing for Data Centers

Proponents say vertical stacking simplifies your data center — but will you be locked in?
May 2, 2013

Creating an Innovative Government Environment

Failure to change will leave government shackled to the status quo. Here are some ideas for changing your cultural mindset.

January 4, 2013

Using Social Media to Enhance Situational Awareness

Listening to relevant posts from the public on social media platforms helps governments drive action and respond to emergencies.

June 29, 2012

High-Tech Campaigns Face New Security Risks

The Web makes it easy to collect campaign cash, but raises the risk of phishing, hacking and data theft.
March 26, 2012

Utah’s iPad User’s Manual for State Employees

Utah makes guide for state workers to offer support, guidance on bring-your-own devices.
January 2, 2012

More 911 Call Systems Update to VoIP

VoIP technology brings portability and cost savings to 911 call centers, making it the top choice for system replacement.

August 30, 2010

Online Solution Helps Alleviate the Emergency Room Surge

Real-time system in Maryland called the County Hospital Alert Tracking System lets emergency rooms give notice when they don't have room for patients transported by ambulance.
June 13, 2010

Crime and Traffic Safety Data Help Public Safety Agencies Reduce Serious Crashes and Crimes

Using data to find the overlap between traffic accidents and serious crime, public safety managers can deploy resources efficiently and effectively.
September 29, 2009

Virginia County's Emergency Communications Center Simplifies Operations

Arlington County eases maintenance while reducing heat and noise for dispatchers.
June 4, 2009

Emergency Managers Use Nonprofits to Speed Funding

Nonprofits let government agencies bypass their formal procurement processes.
March 19, 2009

Gulf Coast Rebuilding After Hurricane Katrina Means Developing the Work Force

Work force development is key to disaster recovery.
February 4, 2009

Texas Agencies Maximized Web Power Before and After Hurricane Ike

EMSystems, PIER Systems each had a role in minimizing death toll.
November 16, 2008

Voice Recognition Software Helps Florida Caseworkers Work Faster

Florida Department of Children and Families uses voice recognition software to eliminate manual transcribing.
November 10, 2008

FEMA Course Lays Framework for Minneapolis Bridge Collapse Response

Emergency response was swift and massive, thanks to preparedness exercises.
May 27, 2008

Data Management System Helps TxDOT Analyze Traffic Accidents

Texas Department of Transportation taps data management system to make sense of crashes.
February 14, 2008

Shared GIS Helps Texas Cities Create Rich Online Maps

Texas cities get GIS for less.
January 24, 2008

California Attacks Staff Shortage by Creating Database of Retirees Willing to Work

With baby boomers leaving state employment, Boomerang system lists retirees with valuable skills.
January 15, 2008

Mapping Software Helps Washington State Find Foster Parents

State Division of Children and Family Services uses off-the-shelf software to show need for foster parents.
December 17, 2007

Manor, Texas, Pinches Pennies on IT Infrastructure

A Texas town builds IT solutions on a shoestring.
July 31, 2007

GIS to Go

New technologies bring GIS data into the hands of mobile workers looking for real-time geographic information.
April 3, 2007

Tax Man

The U.S. Department of the Treasury partners with Illinois and South Carolina to let business taxpayers pay federal and state taxes simultaneously.
March 23, 2007

X Factor

XQuery simplifies how enterprises can search XML data.
March 5, 2007

Come Together

San Diego shares emergency telecommunications across region.
March 1, 2007

Fit to Print

Biometrics help identify insurance agents, other workers.
December 5, 2006

Trip Tool

A cooperative program between Google and King County could help transit users plan trips.
December 5, 2006

Collision Course

A test effort in Arizona seeks to reduce collisions between elk and cars.
November 5, 2006

Suggestion Box

Seeking public comment on policy issues, a Florida lawmaker finds a software solution.
October 12, 2006

Taxing Accommodations

Lawsuits challenge tax payments from online travel companies.
September 7, 2006

Plugged in?

A new survey shows government workers still struggle to manage electronic documents.
August 3, 2006

Talking Together

PIER keeps emergency communicators in touch.
July 31, 2006

Malware Storm

Attacks on open source doubled in just one year, and the open source community is bracing for more.
July 7, 2006

Access v. Privacy: Should judges' records be available?

With judges' personal information available online, some question whether their right to security might override the public's right to access information.
June 2, 2006

Reaching Out

Missouri legislators adopt CRM to better manage constituent communications and enhance services.
March 14, 2006

Rockford Wi-Fi

A co-op of Illinois technology companies and communities is rolling out a citywide wireless network in Rockford, Ill.
Platforms & Programs