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Eyragon Eidam

Web Editor

Eyragon Eidam is the web editor for Government Technology magazine, after previously serving as assistant news editor and covering such topics as legislation, social media and public safety. He can be reached at eeidam@erepublic.com.

Cloud & Computing
NASCIO Day Two: State CIOs Take a Turn Toward the Customer
The release of the organization’s annual in-depth survey of state technology leaders offers an evolving view of the role, with insights on customer service, cost management strategies and performance management.
October 15, 2019
 · Eyragon Eidam
Jeff Nyberg, Minnesota CTO
Workforce & People
Minnesota CTO Brings Blend of Public, Private Tech Experience
Jeff Nyberg has been tapped to direct the state in matters of information technology infrastructure and strategy. The technologist comes with a 15-year career with companies like Target and Dairy Queen.
September 05, 2019
 · Eyragon Eidam
Cloud & Computing
U.S. Customs IT Outage Snarls Airports Around the Country
A technology outage Friday afternoon delayed travelers throughout the U.S. The agency said it was working to fix the "temporary" technological setback, but gave no details on what the cause might be.
August 16, 2019
 · Eyragon Eidam
Government Experience
California, CfA Food Stamps Partnership Set to Go Statewide
After deploying initially in San Francisco and then to other counties some two years ago, GetCalFresh has reduced the time to get benefits by 75 percent and driven up application rates.
June 03, 2019
 · Eyragon Eidam
Workforce & People
Blockchain, Biometrics: Utah Taps New Tech to Serve Citizens
CIO Mike Hussey talks about how the state is looking to streamline customer-facing processes like the transfer of vehicle ownership, as well as internal methods of screening for potential fraud and identity theft.
May 07, 2019
 · Eyragon Eidam
Lindsey Parker, CTO of Washington, D.C.
Workforce & People
Confronting Washington, D.C.’s Unique Cybersecurity Challenge
Washington, D.C.’s Chief Technology Officer Lindsey Parker says running an effective IT shop relies on good people, strong cyberdefenses and an eye toward bolstering the workforce for the future.
May 07, 2019
 · Eyragon Eidam
Colorado CIO Theresa Szczurek
Workforce & People
Breaking Old Habits and Leveraging New Networks in Colorado
From breaking long-held processes to capitalizing on the benefits of faster networks, Colorado Chief Information Officer Theresa Szczurek shared the challenges and opportunities facing her state.
May 06, 2019
 · Eyragon Eidam
People and Careers
Batalla Accepts New Title, Role in San Leandro, Calif.
Tony Batalla, who served as the Bay Area city’s IT manager for around five years, is now the chief technology officer and innovation officer responsible for driving major tech initiatives.
April 12, 2019
 · Eyragon Eidam
Health and Human Services
Five States to Pilot ‘Rating System for Addiction Treatment Programs’
The rating system would drive improvement by setting a standard in the industry and increasing transparency and accountability.
March 29, 2019
 · Eyragon Eidam
Cloud & Computing
California DMV Says IT Upgrades to Come After Critical Audit
The acting director of the troubled department says a corrective action plan will be sent to the Department of Finance, which began the audit last year after public anger over long wait times and problems with the Motor Voter registration program.
March 28, 2019
 · Eyragon Eidam
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