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Zack Quaintance

Zack Quaintance

Associate Editor

Zack Quaintance is the associate editor for Government Technology. His background includes writing for daily newspapers across the country and developing content for a software company in Austin, Texas. He is now based in Washington, D.C. He can be reached via email.

Plus, a continued look at what some state and local governments are doing to increase participation in the Affordable Connectivity Program, and more.
At the same time, however, government practitioners must not lose sight of the high bar and rigor required to achieve true use of human-centric design. Simply saying a product was created using the practice won’t cut it.
Hartley, a veteran of public-sector technology with more than a decade of experience within government, is the group’s new CEO, describing the position as “the perfect next step.”
How redesigning Michigan's benefits application created a model for vast government transformation.
Plus, Vermont is the latest state actively seeking resident input on its digital equity planning, Hawaii's state digital equity leader is honored by a pair of new awards, and more.
Colorado Office of Information Technology's Equity, Diversity and Inclusion Senior Manager Sarah Consuelo Hernandez on her approach to human-centered design, increasing diversity in IT and making a lasting impact.
Plus, more about Kansas' $15 million of federal funding for digital equity; U.S. senators reintroduce digital equity legislation, $180 for digital equity heading to libraries, and more.
Even as digital inclusion was celebrating a peak in interest, long-time practitioners in the space were preparing for what comes next and stressing the importance of thinking sustainability.
State financial systems that are user-friendly and save money are going to get good reviews from taxpayers. In Idaho, New Hampshire and Wisconsin, revenue agencies have worked to update systems on time and under budget.
Raimondo stressed that the federal government needs local digital inclusion practitioners to help it bridge the digital divide, making a trip to San Antonio specifically for the event.