In its 16th year, the Best of California Awards recognize public-sector professionals and innovative service delivery and use of emerging technologies to improve citizen services.
Best of California Awards 2018 recognize innovative service delivery and use of emerging technologies to improve citizen-services.
Sacramento, Calif. - September 18, 2018 – The Center for Digital Government presented the Best of California Awards today during the California Digital Government Summit.
The Best of California Awards recognize state and local government organizations for innovative technology initiatives.
This year’s Best of California awards honored 15 winners including.
• County of Los Angeles, AI-Driven Video Analytics Drowning Prevention System, which uses advanced video analytics through underwater light fixtures, high-definition cameras and sensors to help lifeguards and other employees identify swimmers at risk of drowning – reducing the average response time from 9.5 seconds to 1.7 seconds.
• California State Treasurer’s Office, The California Business Incentives Gateway, which offers more than 360 economic development incentives for businesses in one place. Formerly scattered across thousands of local government and state agency websites, the Gateway puts all incentives in one online location and provides a tool for local governments and state agencies to showcase their incentives in an online marketplace to attract more businesses.
• California Secretary of State, Eureka Chatbot. The Eureka chatbot answers commonly-asked questions about businesses and trademarks 24/7 via the agency’s website, helping better serve the approximately 400,000 customers who called the agency for help last year. Users can also provide feedback, which the chatbot uses to continually improve.
“State and local government agencies across California are focused on providing innovative technology to citizens and businesses,” said Teri Takai, executive director of the Center for Digital Government. “The Center for Digital Government is excited to honor the California technology organizations that are leading the way to provide responsive, citizen-centric services.”
Best of California Award winners are selected by a panel of judges based on several criteria, including collaboration among agencies, innovative use of technology, economic benefits and improving public services and business processes.
2018 Best of California Awards:
Demonstrated Excellence in Project Management
• Brady Tacdol, Project Manager, California Department of Transportation
• Melody Hayes, Deputy Director, California Department of Health Care Services - Medicaid Management Information System (CAMMIS) Division
Best Application Serving the Public
• Eureka Chatbot, California Secretary of State
• The California Business Incentives Gateway, California State Treasurer's Office
• AI-Driven Video Analytics Drowning Prevention System, County of Los Angeles Parks and Recreation
Most Innovative Use of Social Media/Citizen Engagement
• #SupporLA Hashtag Campaign, County of Los Angeles Child Support Services
• Video Comment for the County's Recommended Operational Plan, County of San Diego
Best IT Collaboration Among Organizations
• JELS (Justice Electronic Library System) Dependency Document Distribution System, County of San Diego
• IT Initiative for Implementation of the Medicinal and Adult-Use Cannabis Regulation and Safety Act; California Department of Consumer Affairs’ Bureau of Cannabis Control, California Department of Food and Agriculture, California Department of Public Health, and California Department of Technology
Most Innovative IT Workforce Initiative
• Project Management Leadership Academy (PMLA), California Department of Technology
Best Application Serving an Agency’s Business Needs
• Electronic Health Record System (EHRS), California Correctional Health Care Services
• Unmanned Aerial Vehicles (UAV), County of Ventura IT Services Department
Best Mobile/Wireless Project
• Mobile Application Featuring Check-A-Ticket, California State Lottery
Best Data Analytics / Business Intelligence Project
• On-board Diagnostics (OBD) Data Analytics and Profiling, California Bureau of Automotive Repair
• Health and Human Services Agency Dashboards, County of San Diego
ABOUT THE CENTER FOR DIGITAL GOVERNMENT
The Center for Digital Government is a national research and advisory institute focused on technology policy and best practices in state and local government. The Center provides public- and private-sector leaders with decision support and actionable insight to help drive 21st-century government.
The Center is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.
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