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CenturyLink Outage Affects 911 Centers in Washington State

Counties in Washington state put out alternative numbers for residents to dial on Dec. 28 after a national Internet outage affecting CenturyLink customers disrupted the work of 911 call centers.

by Yakima Herald-Republic, Wash. / December 28, 2018

(TNS) — A nationwide Internet outage involving CenturyLink customers is affecting emergency telephone calls to 911 in Yakima County, Wash., and elsewhere in the state.

A news release from the Yakima Valley Office of Emergency Management on Thursday evening urged county residents to text 911 or call 509-248-0430 or 509-457-0207 until further notice if they needed to reach 911 operators.

Operators at SunComm, the multi-jurisdiction dispatch center that serves Yakima County and the city of Yakima, are making every effort to field the calls as they come in, the news release said.

Benton and Franklin County residents are asked to dial 509-628-0333 for emergencies, according to Benton County Emergency Services.

©2018 Yakima Herald-Republic (Yakima, Wash.). Distributed by Tribune Content Agency, LLC.

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