Flint, Mich., Implements Public Safety Software

System includes computer aided dispatch and records management.

by / March 23, 2004
FLINT, Mich. -- The Flint, Mich. police and fire departments sought reporting capabilities to provide officers and supervisors with more information -- such as crime statistics, solvability factors, calls for service logs -- to help allocate resources and improve community services.

The Flint Police Department has 230 sworn officers, 27 dispatchers and call takers, and 40 administrative personnel. The Flint Fire Department has 126 firefighters, seven administrative personnel and two chiefs.

The city has licensed New World Systems' integrated, multijurisdictional computer aided dispatch (CAD), law enforcement records management, fire records management, mobile computing and field reporting, as well as several additional modules that will increase efficiency and enhance citizen services.

"The integration alone is a major advantage for us," said Larry Piper, IS administrator of Flint. "We only have to work with one database, whereas we are currently running a minimum of six. The integration also reduces data entry, because information only needs to be entered once in order to be accessible throughout the system. With New World's software, we will be able to do more without having to add resources."

The software will help the departments efficiently handle up to 400,000 calls for service a year. Implementation will begin immediately.
Miriam Jones Chief Copy Editor
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