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Hong Sae

CIO, Roseville, Calif.

Hong Sae, CIO, Roseville, Calif.
When it comes to listing the heavy hitters of California public-sector IT, the default might be to look toward the state’s biggest cities and agencies. But if that was where you stopped looking, you’d miss the likes of Roseville CIO Hong Sae, a visionary leader who has extended his expertise far beyond the bounds of his own jurisdiction.

Sae has been an instrumental part of the Municipal Information Systems Association of California, Sacramento CIO/CTO Leadership Forum as well as the California State CIO Advisory Workgroup. His work in IT has earned him and the city the recognition of several organizations.

In 2010, he joined the rapidly growing city of Roseville, northeast of Sacramento, quickly moving to put people and innovation at the center of IT’s core mission.

“I joined Roseville in 2010 due to its reputation for community focus, progressive and forward thinking, and a strong commitment to technology and innovation,” he said. “Roseville allows me to focus my core mission to revolve around maximizing organizational efficiency through a keen focus on people, process and performance.”

Sae’s work there strikes the balance between excellent citizen services and technology that most residents never have a reason to consider. These include secure data systems and a strong cybersecurity stance, as well as more cutting-edge solutions, like artificial intelligence.

“Many of the technological advancements we introduce may not be immediately visible, but they significantly impact the delivery of public services,” he said. “From online portals for citizen engagement, like myRSVL — the city’s newly launched customer relationship management software — to streamlined processes that reduce bureaucracy, our work contributes to a more efficient and citizen-friendly government.”

This story originally appeared in the May/June 2024 issue of Government Technology magazine. Click here to read the full digital edition online.
Eyragon Eidam is the web editor for Government Technology magazine, after previously serving as assistant news editor and covering such topics as legislation, social media and public safety. He can be reached at eeidam@erepublic.com.