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Construction Management Software: Build or Buy?

It’s the great debate: Is it better to build what you need in-house or to pay for an out-of-the-box solution for a third-party vendor?

A close-up of project schedule plans that a person in the blurred background is using.
In a world where everyone is talking about robots on jobsites and artificial intelligence in the office, we still hear the same old question more than any others. Should you build your own construction project management tool, so you get exactly what you need? Or is it more efficient to buy something out of the box, and get a few quick wins?

Over the last few decades, I have lived both sides and seen the pros and cons from every angle. But with the advancements in technology that are coming faster than ever before, isn’t it time we ask for both?

Let me explain.

WHY BUY AN OFF-THE-SHELF SYSTEM?

What are the typical arguments that lead to buying a commercial platform that runs out-of-the-box?
  • Speed to ROI – Commercial software is ready to use immediately, allowing teams to get up and running without months of development.
  • Industry Best Practices Baked In – A software that is built for construction typically includes industry standard templates, workflows, approval processes and tags.
  • Professional Training and Support – Training and implementation resources, along with embedded professional support, help to onboard and configure the software for your business.
  • Security and Compliance Controls – Rigorous security and compliance testing, like CMMC alignment to protect sensitive customer data, ensure companies avoid risk and manage audits.
  • Scalability – The software is designed for growth and can expand as your company grows.

Maybe that’s enough and you’re convinced to buy off the shelf.

But wait. Have you considered the alternative?

WHY BUILD YOUR OWN?

What are the reasons you might consider building your own construction project management system?
  • Full Control  Create your custom workflows, reports, dashboards and features to match exactly how your company operates. No more conforming to a generic industry template but instead lean into your competitive edge.
  • Own Your Own Data  Own your own historical project data, contracts and compliance information to make more strategic decisions in the future.
  • Add and Change Features Quickly  Process not working? Create new workflows and change permissions or process automation on your timeline, according to your needs. No more waiting on a vendor to prioritize your features.
  • Long-Term Ownership and Adaptability  You can update your in-house system so it continues to evolve with your company’s changing needs. Custom tools just have more flexibility than a one-size-fits-all solution.

That all seems rather convincing as well. So, how do you choose?

THE CORRECT ANSWER IS TO CHOOSE BOTH

What if I told you there was a third option? One that not only gives you the speed of buying, but also the flexibility of building all while removing the headaches of both.

Say hello to platform as a service (PaaS).

PaaS isn’t just another acronym. In a world full of “game-changers,” it really is one.

Here’s how it works: You start with a commercial-grade, off-the-shelf platform that handles the heavy lifting you would expect (think hosting, security, compliance, industry-standard core features, all of it). But layered on top of that is a low-code toolkit that lets you configure, extend and even build your own applications within the platform. In other words, you get the best of both worlds.

ENABLING YOUR UNIQUENESS WITHOUT CHAOS

Let’s face it, most construction companies do about 80 percent of their work in a similar way to everyone else: budgets, RFIs, change orders, daily reports — it’s all pretty common. That’s why off-the-shelf platforms are so convincing. They’re fast to deploy and loaded with these industry best practices.

But that other 20 percent or so? That’s your edge. That’s what makes your firm stand out.

And that’s where PaaS comes in.

With PaaS, you can:
  • Start fast with proven tools for standard processes
  • Customize the uniqueness that gives you your competitive advantage
  • Add new features without vendor bottlenecks or change orders
  • Maintain a consistent user experience across everything you build

Catch the debate on-demand here to see the full discussion.