Cities looking for guidance and analysis have a new service to turn to. IDC Government Insights announced the launch of Smart Cities Strategies, a research advisory service for cities and local governments looking for ways to use technology to improve city operations and provide better service to citizens.

“Successful cities will need to differentiate themselves to attract investment and productive residents. This, coupled with constrained financial resources, fast-growing populations, and aging infrastructures, is driving investment in Smart City solutions,” said Research Director Ruthbea Yesner Clarke. “The Smart Cities Strategies research analyzes the role of ICT in improving citizen services in public safety, transportation, and public works; in fostering innovation and civic engagement; and in building successful models for the evolution of a Smart City.”

In the coming year, IDC will research smart cities, next-generation public safety services such as real-time crime centers, predictive disaster management, next generation 911, public works and transportation, 511 systems, advanced parking management, infrastructure and asset management, mobile app strategies, citizen engagement and tools for IT innovation.

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