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3rd Annual Digital Cities Survey - 2003 Results

The Center for Digital Government is pleased to announce the results of its third annual Digital Cities Survey. Underwritten by Microsoft, the Digital Cities Survey examined and assessed how city governments are utilizing information technology to operate and deliver quality service to their customers and citizens.

Mayors, chief information officers and city managers at over 300 of the nation's cities were invited to participate. Officials responded to a set of 16 questions and ranked their jurisdiction according to a four-point scale, providing URLs and background data for final verification and validation. The survey grouped cities into three categories based on population: 250,000 or greater, 125,000-249,999, and 75,000-125,000.

Congratulations to the 2003 Digital Cities Survey Winners:

Top 10 ranking cities with a population of 250,000 or greater:
1st Tampa, Fla.
2nd (tie) Colorado Springs, Colo.
2nd (tie) Los Angeles, Calif.
3rd Virginia Beach, Va.
4th Tucson, Ariz.
5th Seattle, Wash.
6th (tie) Chicago, Ill.
6th (tie) Nashville, Tenn.
7th Kansas City, Mo.
8th Corpus Christi, Texas
9th Jacksonville, Fla.
10th Honolulu, Hawaii


Top 10 ranking cities with a population of 125,000-249,999:

1st Fort Wayne, Ind.
2nd Winston-Salem, N.C.
3rd Des Moines, Iowa
4th (tie) Plano, Texas
4th (tie) Salt Lake City, Utah
5th Richmond, Va.
6th (tie) Lincoln, Neb.
6th (tie) Norfolk, Va.
6th (tie) Torrance, Calif.
7th Irving, Texas
8th Hampton, Va.
9th (tie) Bakersfield, Calif.
9th (tie) Mobile, Ala.
10th (tie) Madison, Wis.
10th (tie) Naperville, Ill.


Top 10 ranking cities with a population of 75,000-125,000:
1st Roanoke, Va.
2nd (tie) Coral Springs, Fla.
2nd (tie) Ogden, Utah
3rd (tie) Denton, Texas
3rd (tie) Fort Collins, Colo.
4th (tie) Olathe, Kan.
5th (tie) Bellevue, Wash.
5th (tie) Carrollton, Texas
6th (tie) Boulder, Colo.
6th (tie) Schaumburg, Ill.
7th (tie) Independence, Mo.
7th (tie) Pueblo, Colo.
7th (tie) Westminster, Colo.
8th Tyler, Texas
9th (tie) Arvada, Colo.
9th (tie) Macon, Ga.
10th (tie) Costa Mesa, Calif.
10th (tie) Manchester, N.H.
10th (tie) Roseville, Calif.