In this day and age, government websites serve not only as a resource of information for citizens, but through interactive features, can also provide a range of services such as e-payments, license renewals and social media. So by now, there must be  features that are absolutely essential for any government website -- a question we asked of winners from this year’s Digital Government Education and Achievement Awards, better known as the Best of the Web.

The event, held in San Francisco at the Renaissance hotel, honored top websites from cities, counties, states, and in education. This year’s top city, county and state Best of the Web winners went to Louisville, Ky.; Orange County, Fla.; and Alabama respectively.

The awards are presented by the Center for Digital Government and Center for Digital Education, the research division of eRepublic, Government Technology’s parent company.

Sarah Rich, Staff Writer Sarah Rich  | 

In 2008, Sarah Rich graduated from California State University, Chico, where she majored in news-editorial journalism and minored in sociology. She wrote for for Government Technology magazine from 2010 through 2013.