William D. Eggers
Within five years, many government services may be delivered to citizens through indirect channels.View Past Issues
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Wireless technology is helping locate missing children.
New Mexico's health alert network gives public health officials several ways to share information.
Government data warehouses in some states and localities are turning out to be huge, and so are the returns on investment.
New York City's technology team took on immense new challenges in the wake of Sept. 11.
Rising caseloads and shrinking resources have welfare agencies thinking of technology more than ever.
All levels of government are striving to meet new financial accounting standards.
While state and local agencies struggle to comply with HIPAA's deadlines, computer firms rush to offer helpful tools and advice.
A system designed to reduce improper public assistance payments has already saved millions of tax dollars, but a majority of states don't use it.