When millennials say they want to be heard and they don't want to be told what to do, Washington officials are listening.
At the NASCIO Midyear conference earlier this year, CIO Michael Cockrill talked about the state's experiment with a management system that has no bosses. Called Holacracy, this management system — which has been in place within Washington Technology Solutions since early 2015 — is not a lack of structure; it is a new kind of structure that allows organizations to be more agile and to more rapidly adapt to change.
Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.
Jessica Mulholland served as the Web editor of Government Technology magazine from October 2012 through September 2017. She worked for the Government Technology editorial team for nearly 10 years.