The purpose of the Civil Grand Jury, says the report, is to "investigate the operations of various departments, agencies and officers of the government of the City and County of San Francisco -- to develop constructive recommendations for improving the operations ... as required by law."
The report summary outlines several IT-related issues including:
- The Department of Telecommunications and Information Services ... "is not respected by other city departments." Short-term leaders, loss of staff, and inability to deliver needed services in a timely manner were cited as problems.
- The Committee on Information Technology "is not living up to the original expectations" says the document. A reduction of staff, and personnel issues are cited as contributing to the problem.
- City departments are not sharing information.
- The executive director of IT, which is now classified as a department head, should be reclassified as CIO and given commensurate authority
- City IT collaboration and cooperation needs to increase.