Ben Miller

Ben Miller

Associate Editor of GT Data and Business

Ben Miller is the associate editor of data and business for Government Technology. His reporting experience includes breaking news, business, community features and technical subjects. He holds a Bachelor’s degree in journalism from the Reynolds School of Journalism at the University of Nevada, Reno, and lives in Sacramento, Calif.

GovQA, a company that makes software to help public agencies with records requests, has put out a report measuring the difficulty of the job over time, using data from its customers. Here's what they found.
The company's founder, Lisa Abeyta, pointed to the COVID-19 pandemic — which hit just as it was about to be acquired — as the main reason for CityLife's end. It kept its customers' apps running for a year afterward.
Five years ago, a report from the municipal website builder OpenCities found many ways local governments needed to improve. Now a follow-up finds that they’ve improved in some areas, but still have plenty of work to do.
GovQA, which sells software to help the public sector handle public records requests, is putting out a quarterly index to benchmark how difficult the job is. By their measure, complexity has more than doubled since 2018.
One mobile app is focused on public-sector employees and contractors, while the other app is meant for residents. Here's how one gov tech startup is putting a spin on chatbots using geofences.
The company, a spinoff from Google-affiliated Sidewalk Labs, hopes to circumvent privacy concerns by making location-based data “synthetic.” It’s also planning on putting out a new scenario-modeling product this year.
The nation's water utilities have three years to do something most of them haven't done before: inventory their lead pipes. Doing so will take a lot of work, so one startup is offering tools to help organize the effort.
Cybersecurity is only becoming a more urgent and important need as time goes on. Now CivicPlus, which has thousands of local government customers, is bringing on a partner dedicated just to that challenge.
The new software combines a huge database for verifying identity with AI-powered tools meant to comb them, looking for fraud and irregularities. And it's found an early user in California, which was at the center of a massive unemployment insurance fraud scheme last year.
One is a giant, publicly-traded company. The other is a two-year-old startup. Together, they're putting out a solution that seeks to help local government speed up bus systems by keeping dedicated lanes clear.
While still processing the largest corporate buyout in its history, Tyler Technologies is acquiring two more companies. ReadySub helps schools find substitute teachers, while DataSpec deals in veterans’ benefit claims.
Though the idea of vaccine passports has attracted criticism, the state of New York has taken the plunge as the first state in the U.S. to create one, saying it will help facilitate economic activity. Here's how it works.
Karkera, who Government Technology recently named to its Top 25 Doers, Dreamers and Drivers list for 2021, will work at Deloitte to advise chief data officers in state and federal government.
The company behind FirstNet is now offering its faster 5G+ option to public safety users in 38 cities. It’s also adding encryption from “tower to core” and creating a new coalition focused on health and wellness.
Officials involved in the project say it's the first in the U.S. to use a new international standard meant to make mobile IDs interoperable. So in the next year, Utah's pilot project just might show everyone the future.
Starting in April, the collaborative effort announced last year will begin rolling out features for finding public safety technology products, industry events, grants and educational resources.
The annual report from Search.gov, which aggregates statistics from searches performed on federal government websites, shows an increase in overall activity as well as several changes in topic interest.
PrimeGov offers tools to manage public meetings, including livestreaming and managing audience participation. That kind of tech has been in high demand during the pandemic, and now the company is being acquired.
The two Indiana companies both offer technology to help law enforcement agencies train and manage officers’ performance, but Envisage is significantly larger. As calls for police reform intensify, they are merging.
The new firm, called GovEmpower, is very new. But its ambitions are to help the vast number of small and medium-sized governments across the country reimagine the way they design services and processes.
Tech companies are now creating tools to help government find and fight misinformation online. One startup, Logically, explains how its new platform Logically Intelligence can root out dangerous content.
Executive Director, The Policing Project at New York University
StateRAMP is aiming to bring the federal process for vetting the cybersecurity of tech companies and products to the state and local government level. Recently, the organization outlined how it will work for vendors.
What would have happened if the COVID-19 pandemic had hit in the 1980s?
Granicus, which has a wealth of data on the performance of emails sent from government to the public, has released statistics on which kinds of emails about the COVID-19 vaccines do best. Here are the big takeaways.
The startup was founded in 2017 but already has more than 200 governments across the globe participating, including New York City, London and Los Angeles. Now it's pulling in investment money.
At 46 years old, Vision Government Solutions is among the eldest gov tech companies. But the investment it just took from a private equity firm might portend fast growth and mergers in Vision's future.
The company has been growing in recent years, gathering city customers around the world and expanding into curb management and street closure solutions. Now its investors are re-upping, and new ones are jumping aboard.
Can data help make transit more equitable? While pulling in a giant investment round, the startup Optibus is working on ways to put demographics and other data into the hands of local transportation officials.
The move brings Zencity's sentiment monitoring tools together with Elucd's polling technology, which the companies hope will give public officials a better way to see how the public responds to their actions.