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Ben Miller

Ben Miller

Associate Editor of GT Data and Business

Ben Miller is the associate editor of data and business for Government Technology. His reporting experience includes breaking news, business, community features and technical subjects. He holds a Bachelor’s degree in journalism from the Reynolds School of Journalism at the University of Nevada, Reno, and lives in Sacramento, Calif.

The startup’s roots are in hooking up fire agencies with building data. But in five years, it’s expanded into other areas of IT and dipped into EMS and police, too. With new investment, it hopes to double its headcount.
The company has its roots in a pioneering Oregon program that charges drivers based on mileage rather than fuel. Its technology can also be used for tolling, congestion pricing and other forward-looking concepts.
Intentional or not, untrue information propagating on the Internet threatens democratic institutions and the public good. Emerging tech tools aim to help government combat the threat.
The startup has more than doubled its customer count during the pandemic as governments look for ways to stay in tune with residents. Now its investors are doubling down and Zencity is planning a new survey product.
OpenGov is acquiring ProcureNow, a five-year-old startup, in order to expand its offerings so government customers can run budgeting, procurement and financial operations all using the same vendor.
The move will give Granicus a variety of tools for collecting public sentiment — polling and surveys, website analytics, etc. — as well as tools to understand that data and personalize user experiences.
GovQA, a company that makes software to help public agencies with records requests, has put out a report measuring the difficulty of the job over time, using data from its customers. Here's what they found.
The company's founder, Lisa Abeyta, pointed to the COVID-19 pandemic — which hit just as it was about to be acquired — as the main reason for CityLife's end. It kept its customers' apps running for a year afterward.
Five years ago, a report from the municipal website builder OpenCities found many ways local governments needed to improve. Now a follow-up finds that they’ve improved in some areas, but still have plenty of work to do.
GovQA, which sells software to help the public sector handle public records requests, is putting out a quarterly index to benchmark how difficult the job is. By their measure, complexity has more than doubled since 2018.
One mobile app is focused on public-sector employees and contractors, while the other app is meant for residents. Here's how one gov tech startup is putting a spin on chatbots using geofences.
The company, a spinoff from Google-affiliated Sidewalk Labs, hopes to circumvent privacy concerns by making location-based data “synthetic.” It’s also planning on putting out a new scenario-modeling product this year.
The nation's water utilities have three years to do something most of them haven't done before: inventory their lead pipes. Doing so will take a lot of work, so one startup is offering tools to help organize the effort.
Cybersecurity is only becoming a more urgent and important need as time goes on. Now CivicPlus, which has thousands of local government customers, is bringing on a partner dedicated just to that challenge.
The new software combines a huge database for verifying identity with AI-powered tools meant to comb them, looking for fraud and irregularities. And it's found an early user in California, which was at the center of a massive unemployment insurance fraud scheme last year.
One is a giant, publicly-traded company. The other is a two-year-old startup. Together, they're putting out a solution that seeks to help local government speed up bus systems by keeping dedicated lanes clear.
While still processing the largest corporate buyout in its history, Tyler Technologies is acquiring two more companies. ReadySub helps schools find substitute teachers, while DataSpec deals in veterans’ benefit claims.
Though the idea of vaccine passports has attracted criticism, the state of New York has taken the plunge as the first state in the U.S. to create one, saying it will help facilitate economic activity. Here's how it works.
Karkera, who Government Technology recently named to its Top 25 Doers, Dreamers and Drivers list for 2021, will work at Deloitte to advise chief data officers in state and federal government.
The company behind FirstNet is now offering its faster 5G+ option to public safety users in 38 cities. It’s also adding encryption from “tower to core” and creating a new coalition focused on health and wellness.
Officials involved in the project say it's the first in the U.S. to use a new international standard meant to make mobile IDs interoperable. So in the next year, Utah's pilot project just might show everyone the future.
Starting in April, the collaborative effort announced last year will begin rolling out features for finding public safety technology products, industry events, grants and educational resources.
The annual report from, which aggregates statistics from searches performed on federal government websites, shows an increase in overall activity as well as several changes in topic interest.
PrimeGov offers tools to manage public meetings, including livestreaming and managing audience participation. That kind of tech has been in high demand during the pandemic, and now the company is being acquired.
The two Indiana companies both offer technology to help law enforcement agencies train and manage officers’ performance, but Envisage is significantly larger. As calls for police reform intensify, they are merging.
The new firm, called GovEmpower, is very new. But its ambitions are to help the vast number of small and medium-sized governments across the country reimagine the way they design services and processes.
Tech companies are now creating tools to help government find and fight misinformation online. One startup, Logically, explains how its new platform Logically Intelligence can root out dangerous content.
Executive Director, The Policing Project at New York University
StateRAMP is aiming to bring the federal process for vetting the cybersecurity of tech companies and products to the state and local government level. Recently, the organization outlined how it will work for vendors.
What would have happened if the COVID-19 pandemic had hit in the 1980s?