Best of the Web Awards 2001

Close to 400 state and local government Web sites were judged on the following; Innovation and use of Web-based online technology to deliver government services; Efficiency or time saved. Amount of time saved internally - agency operations; Time saved for the citizen; ability to handle a complete transaction for service or business online and amount of information available.

by Janet Grenslitt / August 23, 2001

Close to 400 state and local government Web sites were judged on the following:

Innovation and use of Web-based online technology to deliver government services. Innovation in the areas of government to citizen, government to business and/or government to government services.
Efficiency or time saved. Amount of time saved internally - agency operations.
Time saved for the citizen; ability to handle a complete transaction for service or business online and amount of information available.
Economy or money saved. How did you do this?
Innovative funding?
Public/Private partnership?
How much did you save?
other?
Functionality (ease of use) and improved citizen access. Customer satisfaction; easy to navigate, clean in appearance.
Ability for the citizen to participate in online government.
Interact with government and affect policy.
How intuitive? "life event" format.
Accessibility: is accessibility an integral part of the site?