The Center for Digital Government announced winners of its 3rd annual Government Experience Awards, honoring U.S. governments who are offering citizens increasingly sophisticated digital user experiences.
September 18, 2019 - The Center for Digital Government today announced the winners of the 3rd annual Government Experience Awards.
The awards recognize the achievements and best practices of states, cities and counties that are radically improving the experience of government and pushing the boundaries of how citizen services are delivered. Top government jurisdictions, agencies and departments will be honored at an awards event Sept. 27 in Denver, Colorado.
“This year’s results are evidence that state and local government agencies are continuing to grow the sophistication of their digital experiences,” said Dustin Haisler, chief innovation officer for the Center for Digital Government. “The Government Experience Award winners from this year are not just leveraging innovative tools like chatbots to amplify their reach, they are also going the extra mile to build a proper foundation to support the future and ensure citizens get the right information at the right time.”
2019 GOVERNMENT EXPERIENCE AWARD WINNERS
Overall State Government Experience Winners:
1st Place: State of Indiana
2nd Place: State of Arkansas
2nd Place: State of Maryland
3rd Place: State of Mississippi
4th Place: State of Michigan
5th Place: State of Kansas
Finalists:
State of Iowa
State of Louisiana
State of Maine
State of North Dakota
State of Vermont
Overall County Government Experience Winners:
1st Place: Miami-Dade County, FL
2nd Place: James City-County, VA
3rd Place: DeKalb County, GA
4th Place: Larimer County, CO
5th Place: Dutchess County, NY
5th Place: Milwaukee County, WI
Finalists
County of San Diego, CA
San Luis Obispo County, CA
Greenville County, SC
Rockdale County, GA
Overall City Government Experience Winners:
1st Place: City of Riverside, CA
2nd Place: City of San Diego, CA
3rd Place: City of Mesa, AZ
4th Place: City of Grand Rapids, MI
5th Place: Town of Gilbert, AZ
5th Place: City of Roseville, CA
Finalists
City of Detroit, MI
Consolidated City of Indianapolis and Marion County, IN
City of Miami-Springs, FL
City of St. Petersburg, FL
City of Sugar Land, TX
Government Experience Innovation Award Winners:
Read more about the above winners - click here.
In addition to the Overall and Innovation awards, Project award winners have a single focus area and can include more than one channel of interaction (for example mobile and web, or social and mobile). Thirty-two Government Experience Project Awards were presented in three categories this year.
Project Experience Winners:
Federal Government Experience Winner:
City Government Experience:
County Government Experience:
State Government Experience:
CDG thanks Citybase, Deloitte, Laserfiche, McAfee, NIC, Nutanix, SHI International Corp., Veeam Software, Verizon and ZScaler, underwriters of the 2019 contest and awards program.
About the Center for Digital Government www.centerdigitalgov.com
The Center for Digital Government is a national research and advisory institute focused on information technology policy and best practices in state and local government.
The Center is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education. www.erepublic.com
For questions, please contact Janet Grenslitt, Director of Surveys and Awards, at jgrenslitt@centerdigitalgov.com.