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Jim A. Jorstad

Senior Fellow, Center for Digital Government

Jim Jorstad is an innovative global force on the effective use of technology in teaching, learning and research. Currently the interim CIO at the University of Wisconsin-La Crosse, he heads a team responsible for providing services to over 1,500 staff and 10,000 students. He has extensive experience in learning space design, strategic social media and deploying major IT technologies. His film and journalist work has appeared on CNN, MSNBC, Forbes and NPR and he is the recipient of the 2013 CNN iReport Spirit Award. Jim is also an EDUCAUSE Leading Change Fellow, one of 50 IT professionals chosen worldwide for the award.

Quality IT staff with institutional knowledge have never been more important, but without flexibility and other benefits, colleges and universities risk losing them to the private sector over salaries and stress.
Beyond technical expertise and resources, a culture of inclusion, communications and empathy can help IT departments succeed in implementing new initiatives, improving operations and helping clients.
As the adaptive necessity of telework became a norm for major IT organizations, some found it actually helped productivity. Colleges and universities might take cues from the private sector in how to make the most of it.
While a chief information officer’s primary responsibilities lie in IT systems and cybersecurity, finding the right person for such a critical leadership role requires looking at more than technical savvy.
As schools and government agencies navigate their way out of lockdown orders and into a new normal of remote or hybrid work, there are eight core strategies they might keep in mind to sustain a productive IT environment.
Cybersecurity for schools and institutions has become increasingly critical with an onslaught of cyber attacks and growing dependence on technology. Securing networks and data is a process that requires careful planning.
IT managers face competitive pressure to recruit and retain new employees.
Universities are a wealth of sensitive data and prime targets for cyberattacks. Making sure everyone on campus is on board with your defense strategy is key to ensuring your institution's cybersecurity.