This transformation not only streamlines admissions operations but also empowers Illinois Tech to compete more effectively in an increasingly competitive higher education landscape, setting a new benchmark for admissions efficiency and responsiveness.
Project Overview
To eliminate backlogs and delays that once slowed the admissions process, Illinois Tech deployed an advanced, AI-driven solution that intelligently extracts and interprets data from student transcripts. Built on a secure and scalable AWS multi-account architecture, the system automates transcript evaluation, freeing up staff to focus on more strategic and human-centered activities.
This architecture also laid the foundation for Illinois Tech’s broader data strategy, enabling real-time, data-informed decision-making across the student journey. With enhanced infrastructure governance and scalability, the university has built an environment that supports rapid innovation and high standards of operational excellence.
Challenges Addressed: Delays, Manual Work, and Fragmented Systems
Before adopting AWS, Illinois Tech’s admissions team faced several pressing challenges:
- Manual transcript review: Slowed down decision-making and overwhelmed admissions staff, limiting capacity for relationship-building.
- Delayed communication: Lagging turnaround times led to declining yield rates as students committed elsewhere.
- Operational silos: A fragmented IT environment limited visibility and agility across departments, hindering coordinated enrollment strategies.
Results: Faster Evaluations, Higher Yield, and Scalable Impact
By transitioning to an AI-powered, cloud-based platform, Illinois Tech achieved measurable gains across key admissions performance indicators:
- Evaluation turnaround time reduced from weeks to 24 hours
- Transcript processing workload cut by over 50%
- Application review capacity doubled without increasing staff
- Improved governance with a secure AWS landing zone supporting compliance and scalability
- Enhanced reporting and faster access to data for departments involved in recruitment and student success
A New Standard for Admissions Innovation
Illinois Institute of Technology’s transformation proves that meaningful innovation in higher education doesn’t require a complete overhaul. It begins with a well-defined challenge, the right technology, and a commitment to better outcomes for students and staff alike.