The Arlington County, Virginia, Emergency Communications Center (ECC) has been honored as a 2025 AWS Champions Award winner for its implementation of Amazon Connect to modernize 911 call handling. As one of the first emergency communications centers in the country to deploy AI-driven automation for non-emergency calls, Arlington County is setting a national precedent for how cloud and AI technologies can enhance public safety services while preserving the critical human touch for life-threatening emergencies.

The California Emergency Medical Services Authority (EMSA) has been named a 2025 AWS Champions Award winner for its visionary modernization of statewide emergency medical services infrastructure. By adopting the Amorphic Data Cloud on AWS, EMSA has unified fragmented legacy systems, reduced technical debt, and empowered data-driven emergency response.

The City of Tamarac, Florida, earned the 2025 AWS Champions Award for its forward-thinking reimagining of resident communications. Through the deployment of an AI-powered, cloud-native, omni-channel platform built on Amazon Connect, Tamarac has dramatically elevated the accessibility, responsiveness, and efficiency of city services.

Community Care of North Carolina (CCNC) has been honored as a 2025 AWS Champions Award winner for successfully transforming its legacy healthcare data and analytics infrastructure into a modern, scalable, and high-performance environment using AWS native services. This end-to-end modernization effort enabled CCNC to dramatically improve data quality, processing speed, and operational agility, establishing a cloud-native foundation to better serve patients, providers, and partners across the state.

TennCare, Tennessee’s state Medicaid program, has been honored as a 2025 AWS Champions Award winner for its successful modernization of the Tennessee Eligibility Determination System (TEDS) using AWS services. This initiative represents a monumental shift from legacy, on-premises infrastructure to a scalable, cloud-native platform that now powers eligibility determinations, appeals, long-term care support, and broader Medicaid enterprise services for millions of Tennesseans.

The Hawaii Department of Taxation has been honored as a 2025 AWS Champions Award winner for its innovative use of artificial intelligence (AI) to enhance tax administration, despite limited resources and a small technical team. By harnessing AWS AI tools and a spirit of experimentation, the department has modernized its approach to audit selection, data processing, and software testing.

Jeffcom 911, serving Jefferson County, Colorado, has been recognized with a 2025 AWS Champions Award for its use of cloud technology to modernize emergency communications operations. As one of the most innovative emergency communications centers (ECCs) in the nation, Jeffcom has implemented one of the nation’s first purpose-built data analysis platforms that harnesses call metadata and transcripts to deliver new operational insights, optimize dispatcher workflows, and support more informed governance.

The Kansas Department of Labor (KDOL) has been named a 2025 AWS Champions Award winner for its transformative modernization of the state’s Unemployment Insurance (UI) system. By replacing a 1970s-era legacy platform with a modern, cloud-based solution, KDOL has delivered a faster, more secure, and user-friendly experience for claimants and employers alike.

The Minnesota Department of Health (MDH) has been recognized as a 2025 AWS Champions Award winner for pioneering a cutting-edge application of generative AI to streamline medical record abstraction for COVID-19 surveillance. By using large language models (LLMs) in a powerful data system, MDH turned a time-consuming, manual public health task into a fast, automated process. This has sped up research and provided deeper insights into public health trends

The North Carolina Division of Employment Security (NCDES) has been named a 2025 AWS Champions Award winner for its successful deployment of a secure, generative AI-powered virtual assistant built on AWS. Launched in early 2025, this chatbot is helping transform how North Carolinians access unemployment insurance services by offering 24/7 assistance, reducing support center burdens, and delivering faster, more consistent guidance — especially during times of peak demand.

The Oregon Health Authority (OHA) has been named a 2025 AWS Champions Award winner for its innovative efforts to modernize public health laboratory workflows using cloud technology. By developing a centralized, web-based application on AWS, OHA has laid the foundation for streamlining its sequencing operations — enhancing data standardization, reducing testing inefficiencies, and strengthening the state’s capacity for epidemiological analysis.

The Virginia Department of Behavioral Health and Developmental Services (DBHDS) earned a 2025 AWS Champions Award for its initiative to modernize the state’s behavioral health IT ecosystem. Through a cloud-smart strategy, DBHDS dramatically improved service delivery, data transparency, and operational efficiency, setting a new standard for how public health services can be delivered at scale through cloud-native technologies.

The West Virginia Department of Human Services (DoHS) has been named a 2025 AWS Champions Award winner for successfully transforming its Medicaid Management Information System (MMIS) by implementing Gainwell Technologies’ Claims, Encounters, and Financials (CEF) solution on AWS Cloud. This major modernization effort transitioned the state from an aging, inflexible legacy platform to a modern, scalable, and modular system capable of processing more than $5.7 billion in Medicaid claims annually — all while improving operational agility and supporting enhanced compliance with federal mandates.