Civic Innovation
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The Marin County Digital Accelerator takes an agile approach to gov tech, moving fast to get work done. A recent project found a “single source of truth” to modernize planning and permitting. -
The Bismarck Municipal Court system handled nearly 87,000 new cases from 2020-2024 and saw a 40 percent caseload increase in 2024. Officials are examining what systems might be upgraded to handle the additional burden.
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The County Council signed off on $34 million in contracts to update the enterprise resource planning system, which manages a variety of processes. A councilman wondered if it might streamline other county functions.
More Stories
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A new, interactive resource released today from Code for America aims to improve the online safety net benefits application processes across all 50 states, Washington, D.C., and Puerto Rico.
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State officials marked International Transgender Day of Visibility last week with the launch of the first version of its new centralized information hub to support transgender and non-binary constituents.
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New York City’s new MyCity portal offers residents a single digital space to check eligibility for and gain access to city services and benefits across city agencies, starting with child care.
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As the opioid epidemic continues to impact communities nationwide, New Jersey and Ohio are using data to understand how overdoses impact constituents as well as to inform their ongoing responses.
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The 12th cohort of the New York-based urban tech accelerator includes four companies with a government focus, as well as participation from a new venture capital partner.
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Plus, a continued look at what some state and local governments are doing to increase participation in the Affordable Connectivity Program, and more.
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Code for America has announced the second cohort of state partnerships that will work with the organization's Safety Net Innovation Lab to rebuild and innovate in social safety net benefit delivery.
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Voters in Dunn County will be checked in for the next election by workers using Badger Books, an electronic version of traditional paper books used to verify registered voters when they cast ballots.
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At the same time, however, government practitioners must not lose sight of the high bar and rigor required to achieve true use of human-centric design. Simply saying a product was created using the practice won’t cut it.
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Hartley, a veteran of public-sector technology with more than a decade of experience within government, is the group’s new CEO, describing the position as “the perfect next step.”
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How redesigning Michigan's benefits application created a model for vast government transformation.
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The AT&T Connected Learning Center, located at the Rincon Education Center, increases Internet access for tribal community members, while providing opportunities for students to do homework and for adults to seek employment.
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The state of Colorado has launched a pilot program at the Pueblo Regional Center that uses virtual reality technology to train staff to better serve individuals with developmental disabilities and other health needs.
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Plus, Vermont is the latest state actively seeking resident input on its digital equity planning, Hawaii's state digital equity leader is honored by a pair of new awards, and more.
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The Washington, D.C., Department of Corrections has implemented a pilot program to help individuals who are incarcerated gain access to cloud certifications that will help ensure they earn living wages upon their release.
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By the end of the year, New York is poised to join nine states and nearly 20 others that right now offer mobile driver's licenses to their residents. The project is currently in the development phase.
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To celebrate the 20th anniversary of New York City’s 311 service launch, the city released a State of NYC311 report detailing important statistics as well as some of the most outrageous requests received.
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Utah's Chief Innovation Officer Rich Saunders discusses the keys to success the state has found for improving customers' digital government experience, as well as what innovations are coming in this space.
