Civic Innovation
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Technology work underway in Luzerne County includes a new infrastructure management platform, and migrating election-related information off paper. The goal is to make services more efficient and effective.
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The University of Kansas is spearheading a technology program that offers a comprehensive array of digital skills training to facilitate the reintegration of incarcerated women into society.
The collaboration and shared learning made possible through the smart region consortium known as The Connective enhances tech work for cities that are members — such as Phoenix, Mesa and Surprise, Ariz.
The Cass County Election Board held a public test for the electronic voting system Friday morning, during which election officials went through the process of using the voting machines and discussing how they work.
The smart region consortium for the greater Phoenix region, known as The Connective, offers members across sectors a model for collaboration and learning to develop and deploy technology solutions.
Lake County, Ind., recently launched an all-electronic recording process to enable heavy, and even just occasional, users of the recorder's office to submit documents and receive them back.
California has been quietly testing out a mobile driver's license that could help speed travelers through airport security and also help protect users' privacy when asked to verify their age for purchases.
An IT consultant hired by City Hall to diagnose the city’s technological woes urged a drastic revamp of software and an increase of investments in IT infrastructure after years of city neglect and cost inefficiencies.
The South Florida county’s payroll arm was overpaying hundreds of employees a month after the launch of a $66 million administrative software system, an audit by the clerk has found.
The federal government is investigating Dallas County employees’ complaints of not being paid adequately, and the state is investigating at least 11 cases of alleged neglect in the Dallas County Juvenile Department.
In the wake of the NYC Open Data Help Desk reaching the major data milestone of 10,000 inquiries since its inception, Chief Analytics Officer Martha Norrick shared her thoughts on the progress and what’s next.
A planned overhaul of Connecticut's aging election infrastructure with more than 3,000 new tabulators may not be ready in time for the 2024 elections unless officials move soon to approve funds for the machines.
Officials aim to ensure all residents are able to receive important information and can ask questions in the language in which they’re most comfortable, a longtime goal that has proved difficult in the past.
A report published this week by the nonprofit civic engagement organization MapLight lays out several strategies that can be implemented by local government agencies to improve civic engagement.
Experts argue that agencies having staff dedicated to equity and inclusion play an important role for government work, from strategic planning, to operations, to the rise of digital government services.
Government agencies are working to conform to a changing social media landscape these days, with Twitter’s rebranding to X — among other things — presenting challenges.
