IE 11 Not Supported

For optimal browsing, we recommend Chrome, Firefox or Safari browsers.

Digital Cities 2019: Diving into the Data (Infographic)

Our annual review of the country’s cities leading the way in tech, the Digital Cities Survey tallies best practices underway in cybersecurity, citizen engagement and analytics. Here are this year’s top-level numbers.

Digital Cities 2019 opening art
Now in its 19th year, the Digital Cities Survey benchmarks the practices and priorities of America’s leading municipal governments. Conducted by the Center for Digital Government, the research arm of Government Technology’s parent company, e.Republic, the 2019 survey awards 57 cities across five population categories for leading forward-thinking organizations that effectively use technology to meet organizational goals.

Click here to read our full story and analysis. Click here for the full infographic.


Digital+Cities+2019+winners
The 57 winning cities in this year's survey cited their top priorities over the coming 12 to 18 months as:

  1. Cybersecurity
  2. Citizen engagment/experience
  3. Disaster recovery/continuity of operations
  4. Business intelligence/analytics
  5. IT staffing


Digital+Cities+2019+emerging+tech
Similar to the rate at which drone use is gaining ground in U.S. cities, 81 percent of cities report having a cyberinsurance policy, up 10 percent from last year's survey.


Digital+Cities+2019+biggest+barriers
When it comes to running IT, cities in the 2019 survey identified their three biggest challenges as funding, changes in population and demographics, and state reductions in funding.

Digital+Cities+2019+AI
As government use of artificial intelligence grows, more than half of responding cities in the survey report using the tech to bolster their cybersecurity practices.




Digital+Cities+2019+cloud
Websites and social media are must haves for cities, but most also use the following tools to interact with citizens: 

  1. Citizen surveys/polling (87 percent)
  2. Native mobile apps (82 percent)
  3. 311 app with tracking and reporting (75 percent)
  4. Text message/SMS (70 percent)


gt12-10-vertical.jpg


 
Special Projects
Sponsored Articles
  • Sponsored
    After being hampered by legacy technologies and siloed systems while also experiencing a surge in demand for public services during the pandemic, many state and local agencies are now adopting cloud-based technologies and services to accelerate modernization.
  • Sponsored
    The pandemic has accelerated digital transformation in state and local government, as organizations quickly pivoted to stand up a remote work infrastructure and enhance digital service delivery.
  • Sponsored
    Bus transit will play a vital role in reviving city economies in the post-pandemic era. But in order to maintain safe, reliable and efficient bus service, cities must ensure dedicated bus lanes remain clear from illegally parked vehicles. Innovative computer vision technology, aided by machine learning, is making it easier than ever for cities to enforce parking and keep buses running on time.
  • Sponsored
    At Fujitsu, we believe that digital transformation in the public sector should be about delivering wider access to services, support and information.