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14th Annual Digital Cities Survey - 2014 Results

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Center for Digital Government Names 2014 Digital Cities Survey Winners
Cities with Best Practices in Public Sector Information and Communications Technology Honored

Nov. 13, 2014 – e.Republic’s Center for Digital Government (The Center) today announced the top-ranked cities in the 2014 Digital Cities Survey.

In its 14th year, the annual survey is part of the Center’s Digital Communities Program, which focuses on collaboration among cities, counties and regions. Open to all U.S. cities, this year’s survey questions targeted which initiatives cities were most proud of in the areas of citizen engagement, policy, operations, and technology and data.

The top-ranked cities in their population categories – Los Angeles; Winston-Salem, N.C.; Avondale, Ariz.; and Dublin, Ohio – provided financial transparency, city performance measurement dashboards, and citizen feedback on city initiatives. They also made improvements in their infrastructure, open-data architecture, security levels and collaboration efforts, providing cost savings and enhanced services. Learn more about their accomplishments here.

“This year’s Digital Cities’ winners brought about impressive change across all aspects of government by leveraging information technology investments to expand open government, citizen participation and shared services,” said Todd Sander, Executive Director of the Center for Digital Government.  “Winning cities spanned the nation, indicating a trend that more and more cities are making it a priority that digital government be easier to access, navigate and interact with.”

The top 10-ranked cities will be honored at a special awards ceremony during the National League of Cities’ annual conference in Austin on November 20th. 

The Center for Digital Government thanks this year’s survey underwriters: AT&T, Laserfiche, McAfee and Sprint.

Congratulations to the 2014 Digital Cities Survey Winners:

250,000 or more population:
1st City of Los Angeles, CA
2nd City of Kansas City, MO
2nd City of Seattle, WA
3rd City of Jacksonville, FL
3rd Louisville Metro Government, KY
4th City of Philadelphia, PA
5th City of Raleigh, NC
5th City of Riverside, CA
6th City of Long Beach, CA
6th City of Phoenix, AZ
7th City and County of Denver, CO
8th City of Oakland, CA
9th City of Albuquerque, NM
9th City of Sacramento, CA
10th City of Mesa, AZ   

125,000 – 249,999 population:
1st City of Winston-Salem, NC
2nd City of Augusta, GA
2nd City of Roseville, CA
3rd Salt Lake City, UT
3rd City of Tacoma, WA
4th City of Durham, NC
4th City of Hampton, VA
5th City of Scottsdale, AZ
6th City of Springfield, MO
7th City of Fort Collins, CO
8th City of Chula Vista, CA
8th City of Hollywood, FL
8th City of Pasadena, CA
9th City of Alexandria, VA
10th City of Olathe, KS

75,000 – 124,999 population:
1st City of Avondale, AZ
2nd City of Ann Arbor, MI
2nd City of Greenville, NC
3rd City of Boulder, CO
3rd City of Roanoke, VA
4th City of Davenport, IA
4th City of Santa Monica, CA
4th City of Westminster, CO
5th City of Lynchburg, VA
6th City of Sugar Land, TX
7th City of Independence, MO
7th City of Richardson, TX
8th City of West Palm Beach, FL
9th City of Boca Raton, FL
10th City of Duluth, MN

Up to 75,000 population:
1st City of Dublin, OH
2nd City of Palo Alto, CA
3rd Village of Schaumburg, IL
3rd City of Tamarac, FL
4th City of Rancho Cordova, CA
5th City of Williamsburg, VA
6th City of Evanston, IL
6th Town of Marana, AZ
7th City of Shawnee, KS
8th City of Hudson, OH
9th City of Marietta, GA
10th Town of Manchester, CT

Selected Survey Findings:

2014 Top 10 Priorities with increased focus in 2015:
1. Open Government /Transparency /Open Data
2. Mobility/ Mobile Applications
3. Cyber Security
4. Portal/E-government; and IT Staffing
5. Disaster Recovery/ Continuity of Operations
6. Broadband and Connectivity; and Virtualization
7. Cloud Computing
8. Social Media
9. Budget and Cost Control
10. Shared Services
The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government.

The Center is a division of e.Republic, the nation’s only media and research company focused exclusively on the state and local government market and education.


Janet Grenslitt

Director of Surveys and Awards