Clickability tracking pixel

Florida’s Universities Offer Crisis Management Training

From hurricanes to mass shootings, the state has seen its share of disasters and sees no sign of a decrease. In response, the University of Central Florida offers degrees in emergency and crisis management.

by Joe Mario Pedersen, Orlando Sentinel / June 13, 2019
Debris in a canal on Big Pine Key in the Florida Keys, Jan. 18, 2018. Florida universities are preparing students to lead after future incidents with crisis management programs. (Charles Trainor Jr./Miami Herald/TNS) TNS

 (TNS) — The Sunshine State faces its fair share of dangers. Some occur naturally like hurricanes while others are man-made moments of fear from the end of a barrel.

With disasters showing no sign of decrease, Florida universities are preparing their students with crisis management programs shaping leaders for incoming incidents.

“We are seeing more disasters and the intensity of disasters has risen,” said Claire Knox, the emergency management and homeland security program director at the University of Central Florida. “Not to be a ‘Debbie downer,’ but Florida has sea water levels on the rise; we have wildfires, sinkholes and hurricanes. We have international airports that have the potential to open pandemics.”

Florida has a lot going on.

UCF first offered a minor degree in 2003 in emergency management and homeland security, but as the frequency of disasters has increased, so too has the interest in disaster and crisis management.

Last fall UCF opened bachelor’s and master’s degrees in emergency and crisis management. The program has been nationally recognized as the seventh-best graduate studies emergency management degree in the country as a result of its faculty publishing the most on the subject in the nation, Knox said.

Those publications are also the second-most cited in the United States, according to Knox.

“We have some of the most professional and experienced people in the field,” Knox said. “They’ve been involved in all kinds of organizations and natural disasters. People come from all over the world to shadow them.”

Florida Atlantic University has also seen a rise in its public administration degree, which offers an interdisciplinary program in disaster and emergency management, said Alka Sapat, a professor in the program.

The program started in 2011 with 20 students and has since grown into a body of 320 students, Sapat said.

“We see hurricanes, we have shootings and a lot of people are wanting to be in this field, but also people already in the field are coming to us wanting to further their knowledge,” Sapat said.

St. Lucie County Sheriff Ken Mascara is one such member in the emergency field who came to the program to get his degree and go through the emergency management program.

“A lot of people already in the industry join wanting to protect their communities better,” Sapat said. “We see all kinds of crises here in Florida. … We have to keep up with new hazards and making sure that our students are aware of the administration skills they need.”

Among those seeking to know more about emergency management is Maureen McCann, certified meteorologist of Spectrum News 13.

“For me, it’s more about applying meteorology toward a societal impact; how the weather impacts people and how it impacts decision makers,” said McCann who is currently studying in UCF’s master’s emergency and crisis program after she reports the morning weather. “What’s so great about the curriculum is that a lot of the cases we study are past hurricanes, which gives you a different perspective on storms like Matthew and Irma.”

Just some of the administrative, decisive factors students learn about include budgeting, financials, environmental policies and the necessity of clear communication.

“The most valuable thing I’ve learned is providing more context to what I’m saying, making it easier for people to understand how serious something might be without being an alarmist,” McCann said.

As an example McCann pointed toward the use of the term “thunderstorm watch,” which without context might not sound as dangerous or impending as the phrase “thunderstorm warning.”

“If I was talking about a thunderstorm watch, that means conditions are favorable in the next eight hours for lightning to strike an area,” McCann said. “It’s important to get the right information out there in an emergency, and it’s important to understand how key decisions are being made when a storm is approaching.”

Clear communication remains one of the biggest lessons to learn in the UCF emergency management program, as Knox said the greatest failures in times of disaster have come from unclear or incomplete communication.

The wide variety of disasters in Florida’s past has made handling them the focal point of study.

After Category 5 Hurricane Andrew struck South Florida in 1992, emergency management took on a new role of importance, Knox said.

“You look at the response to Hurricane Andrew and the Lewis report, that’ s when Florida became the leader in emergency management,” Knox said. “It changed how we look at everything in the structure of emergency management. It changed how we build houses.”

It also put Florida on the path of creating enough evacuation shelter spaces through new construction or retrofitting existing building, according to


Some disasters don’t hit Florida but still have a great impact on the state.

Hurricane Maria devastated the United States territory of Puerto Rico in 2017, and left thousands without power or a home at all.

As a result, between 30,000 and 50,000 Puerto Ricans relocated to Florida with the majority of them arriving to Orange County, followed by Miami-Dade and Osceola.

“That’s a tremendous increase in population which leaves the schools stressed, health care stressed, first responder operations stressed. These are issues people don’t think of until they’re happening.”

In terms of course work, UCF’s program covers a lot on the topic of preparation, which is the best line of defense and why McCann is in the program in the first place.

“If you’re ahead of the game, sure you might need to take evacuation into consideration, but if you’ve made your plans in advance, when that storm approaches, there’s no need to panic,” McCann said.

©2019 The Orlando Sentinel (Orlando, Fla.)

Distributed by Tribune Content Agency, LLC.

University of Illinois Discovers Major Benefits Across Campus with the Cloud

Working together, Tech Services at the University of Illinois help their customers take advantage of the cloud to deploy IT assets quickly, scale their use as needed, optimize costs, and deploy advanced tools more simply than they could have if they were using on premises technology.

Does Dyslexia Hold the Key to the Future of Learning?

Studies have long argued that there are three types of learners: audible, visual, or kinetic. The trick? To work out what type of learner you were, then harness it.

Distance Learning

Connected North: Distance Learning, Virtual Field Trips, and a World of Opportunity

This week, join us as we travel to the far north of Canada, where distance learning is nothing new to the schools of Connected North and virtual field trips transport students to distant places and spaces.

Platforms & Programs