The profiles from Smart911 are designed to provide more personal information about a 911 caller so that emergency responders are better equipped to deal with that caller’s needs. Users can go online to the Smart 911 to input a range of information about themselves, such as phone numbers, household information, medical conditions, photos of children and information about their pets, according to the company’s website.
Two municipalities in Georgia are among the adopters of Smart 911. They pay a fee per user seat. Since January, nearly 1,000 Sandy Springs residents have registered an online profile — about 1 percent of Sandy Springs’ population of 100,000. The service is free to use by citizens.
To create awareness about the new system, Sandy Springs met with local institutions such as hospitals and a local high school, said Noah Reiter, the city’s assistant city manager.
Go to Government Technology to read more about Smart911.
