First Redesign in 15 Years for New York’s Website

The new website is hailed as setting "a new bar for digital government services through its user-centric approach."

by Matthew Hamilton, Times Union (TNS) / November 13, 2014
Governor Andrew Cuomo, New York Flickr/saebaryo
Welcome to the 21st century, New York.

The state unveiled ny.gov's first redesign in 15 years on Wednesday and hailed it as setting "a new bar for digital government services through its user-centric approach."

"Over the past four years we have worked to build a government that is responsive to the needs of our residents, businesses and those that rely on the state for services and (Wednesday's) launch of a new ny.gov is part of that effort," Gov. Andrew Cuomo said in a statement.

The website has a fresh look with new panels and links.

It also has a personalized section on the home page for local news, resources and attractions.

A new "My Services" feature lets visitors bookmark pages. Pages bookmarked prior to the redesign appear to have been disabled.

Some pages have new filters for search results. For example, on the pressroom section of Cuomo's part of the website, news can be filtered to show thousands of releases or only executive orders, videos and announcements.

The state Senate and Assembly websites have not been updated, though links to those sites, as well as links to all of New York's congressional representatives, are available.

The redesign elements and content management system will be extended to other state agencies next year, according to a release.

The website was designed and built by Code and Theory, an international business with New York City offices.

©2014 the Times Union (Albany, N.Y.)

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