Government Experience
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From building AI tools to running everyday operations, the National Association of State Chief Information Officers finds CIO and accessibility officer collaboration are key to inclusive, efficient digital services. -
A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI tools are part of a priority project underway and will help manage phone calls.
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Officials are considering how to comply with new federal rules around accessibility for people with disabilities. Meeting agenda packets are one area of concern ahead of the April deadline.
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The city of Minneapolis' survey shows digital equity gaps related to education, race, age and income.
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The Frick Pittsburgh will join Google's Cultural Institute, allowing it to attract a new audience and display some of its most prized items, including those currently in storage.
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Just one state agency may have 30 separate social accounts. What's the best way to manage them?
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The government loses billions each year to tax refund fraud, but this summer, Georgia and North Carolina will pilot a new technology that aims to change that.
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The city's chief financial officer, however, is less optimistic and believes margins of error between success and failure are too thin for him to recommend that the city spend the $220 million to $270 million necessary to complete the expansion.
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Google's Pittsburgh office said the grants to the city's Larimer and East Liberty neighborhoods fit with the company's core mission to promote universal Internet access.
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As the open data publishing market heats up, all levels of government have more partners to choose from.
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Obama urged putting broadband providers in the same legal category as more highly regulated conventional telephone companies, and several weeks later, an FCC proposal mirrored the president’s suggestions.
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Extremist groups like the Islamic State of Iraq and the Levant also are using well-produced propaganda to draw outsiders to their cause, according to a top Department of Justice official.
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Although details of the cyberattack are classified, officials said teams working from Ft. Meade, Md., identified and jammed Islamic State online communication networks during the four-day battle.
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While Portland has been on the sidelines, Google Fiber has committed to serve eight other U.S. cities. For customers in Oregon awaiting Google, the 24-month delay has been exasperating and bewildering.
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The first phase of Seattle's new website launches with mobile content and service delivery in mind.
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The video’s text attacks the company founders for suspending Islamic State-related accounts.
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A dedicated platform would turn data into easy-to-use information that is customizable for the city, but cannot be manipulated by users.
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As more things connect, experts say security should be a main consideration, especially in sensitive government environments.
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Signs of a divide over the FCC’s rules were clear during a markup earlier this month in the House Energy and Commerce Subcommittee on Communications and Technology.
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HB 1739 would restrict employers from gaining access to employees’ social media activity that is not publicly available, with certain exceptions.
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News and views on social media in state and local government in one tidy little package.
