Government Experience
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Government procurement processes are evolving ahead of the April 24 deadline to comply with the Americans with Disabilities Act, as contract language is updated to integrate accessibility. -
The city recently launched its Kensington Dashboard, which offers a comprehensive picture of the area through data, to inform residents and stakeholders about progress toward resolving its challenges.
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A statewide effort led by the Controller’s Office has connected grant management directly to its enterprise resource planning system, changing how agencies track, process and deliver funding.
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SponsoredHow Okta and Socure help agencies streamline access, prevent fraud and ensure security.
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Utah Chief Privacy Officer Christopher Bramwell on the principles of state-endorsed digital identity and why it's crucial for privacy, resilience and personal freedom that governments take up the charge.
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The state’s integrated digital approach to providing emergency services in one online location, following this year’s fires, is unprecedented. It is intended, officials said, to serve as an example in future disasters.
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States that are ahead of the accessibility curve and serving people with disabilities with tools they can use can manage risks and reduce costs, the National Association of State Chief Information Officers finds.
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Lancaster, located in Los Angeles County, has deployed an AI-powered permitting system from the compliance tech firm Labrynth. The city’s mayor talks about the benefits of the tool, and what comes next.
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An outage has halted automated access to congressional data, raising questions about whether the breakdown stems from a glitch or something more serious. The change came to light on Friday.
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Oklahoma and Arizona are among the states moving agency call centers to the cloud to shrink the size of their customer queues, expand self-service options and offer multilingual capabilities.
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The new third installment in the National Association of State Chief Information Officers’ enterprise architecture series highlights the importance of proactive planning to manage tech evolution in government.
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ATL.Direct is the city’s new online information hub for supportive resources, community stories, and progress updates about local initiatives. The platform aims to engage with people and increase transparency.
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With its release, the state aims to enable secure, efficient digital payments. The Wyoming Stable Token Commission has said it is the first blockchain-based stable token issued by a U.S. public entity.
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Municipalities across the United States are leveraging technology in their signs, from kiosks to birdwatching, to make local government communications more interactive — and, officials hope, more engaging.
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Interactive tools reveal program trends and invite residents into the grant and assistance process. The new platform is the latest addition to the city’s open data portal and automates aspects of data publication.
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Arlington Capital Partners bought licensing tech firm GovOS and combined it with two portfolio companies. The new CEO and a gov tech investment expert talk about what this deal means.
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Jeffrey Marino, director of the state Office of Data and Innovation, talked about how leaders are working to quantify the challenges they face at the recent State of Technology — California Industry Forum.
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The online form lets residents make appeals of denied or delayed records requests as part of the Attorney General’s Public Access Counselor Unit. The state Legislature recently mandated this process.
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The community engagement tech supplier helped the city’s public school system, one of the largest in the U.S., gather feedback during the search for a new leader. The company expects more such work.
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A recent AI listening session in Washington, D.C., revealed a common trend in public sentiment around AI: The technology should be used to ease the experience of accessing digital government services.
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The city is looking at using drones to learn more about how and to what extent people use parking spaces downtown. The analysis is also aimed at inventorying parking in the area before larger builds increase demand.
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