Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The new tool will provide a monthly look at tax allocation information, while improving the communication between the state Department of Revenue and local government entities, officials say.
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Efforts to reduce the burden on county court systems have taken the form of online resolutions, where businesses and individuals can settle claims without a trip to the local courthouse.
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After deploying initially in San Francisco and then to other counties some two years ago, GetCalFresh has reduced the time to get benefits by 75 percent and driven up application rates.
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The 35 hearings Georgia Judge J. Wade Padgett held from January through March saved the prison system nearly $6,000. Video-conferencing equipment was set up at two of the state's 34 prisons.
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Public-sector social media professionals are using Facebook’s Groups feature to generate increased reach and organic conversation that’s not always achievable on the platform with a simple government page.
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The manipulated video clip showing House Speaker Nancy Pelosi slurring her words racked up millions of views across social media, highlighting that many platforms are not up to speed when it comes to addressing misinformation.
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The application — developed by a high school senior — brings polling location, campaign finance and candidate data into one mobile-friendly location. It’s also searchable by election date and contest.
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The system, which the city said would be a first of its kind in New Jersey, would allow users to request rides from their smartphones or by making a phone call.
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The new ePayroll mobile app, developed by the Pennsylvania Department of Transportation, makes real-time management of highway workers' payroll and time sheets easier from work sites. Officials estimate it could save $7.5 million annually.
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The city is in the midst of one of the biggest IoT deployments in North America, involving cameras, microphones and sensors, that will help understand how people move through San Diego's streets.
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The partnership will allow first responders to notify motorists of their approach through the Heedful Audio Alert System. The larger goal is preventing accidents while responding to emergencies.
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The state’s largest transit agency is scrapping tickets and moving toward a smartphone application, though passengers will still be able to pay for rides with cash.
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William Chumley talks about how his work in Colorado IT drives efficiency across the state by ensuring that tech is an effective part of the work agencies are doing to improve the citizen experience.
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Plus, New Orleans launches a device repair clinic; the National Digital Inclusion Alliance has a website supporting the Digital Equity Act; 2019 Innovation in American Government Award open for nominations; and more.
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A host of high-tech amenities, including a pay-as-you-go app and Wi-Fi, are part of an effort to boost bus system ridership. Officials hope they can reverse the gradual decline in ridership.
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The city’s 21 boards and commissions will soon have an additional layer of public oversight after officials elected to buy three portable video recording devices and computer tablets.
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The site, which is live now, features performance-related data from 2018 and the first quarter of 2019. Officials say the the public has a right to know about both the county’s successes and shortcomings.
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Residents can weigh in on pressing town business without actually attending through a Google form being tested by officials. The votes will not carry any weight in the passage or denial of items.
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