Government Experience
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Work on the new portal began in 2023, with the next phase scheduled for 2026. Nevada joins other states in setting up such portals for a variety of tasks, including accessing services such as unemployment benefits. -
The federal government’s now-defunct United States Digital Service has served as an inspiration for states that are increasingly putting human experience at the center of their tech projects.
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The myColorado app now lets ID verifiers like government agencies or businesses scan a QR code on a user’s digital ID to quickly determine its validity. Some 1.8 million of the state’s residents use the app.
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The Government Operations Agency has launched the California Code website. The site will host policies and, eventually, the state's open source projects.
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Plus, National Digital Inclusion Alliance maps frequency of home Internet based on census tract; Denver looks to hire its first chief data officer; North Dakota hosts an inaugural statewide coding hour in its schools; and more.
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Nine communities are nearing an intergovernmental agreement to streamline the operations of their emergency dispatch into one regional 911 center.
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Two failed attempts to broadcast and record county commission meetings are the driving force behind the technology upgrades.
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Cincinnati's prolific operation has matured into one of the country’s leading municipal data programs, despite limited resources and a small team. Data director Leigh Tami reflects on its evolution and discusses the future of the work.
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Facebook, Twitter, Google and other social media companies are causing society-wide damage. But they tend to describe the problems as much smaller, resulting from rogue individuals and groups hijacking their systems for nefarious purposes.
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As natural and man-made disasters strike with greater intensity, the need has increased for effective technology during these crises.
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SponsoredCities are continuously trying to understand how citizens interact and engage with city services as they move about from one place to another.
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Detroit may be behind on rolling out a full sustainability action agenda, but the city is agile and catching up fast with a new set of digital tools to foster engagement among the community.
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The move toward the Odyssey Case Management software will bring the county in line with 62 others using the product.
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Transit, a Canadian startup, is bringing ride-hailing companies like Uber and Lyft into its app so that users can buy rides to and from public transit stations in the U.S. and around the world.
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According to the logs, official warnings about the rapidly approaching Camp Fire reached fewer than 6,200 of the 27,000 Paradise residents who had signed up for the notifications.
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Morgan Reed, CIO for Arizona, says the state wants to deliver streamlined services to citizens, but it’s not there yet. The state is currently seeking a partner to help establish a one-stop shop for online services.
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A third-party application is being considered as a way to confidentially report instances of sexual harassment and assault. A 2016 UW survey found that very few survivors ever reported incidents to the university.
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In looking over GT coverage in 2018, a number of major themes emerged — like microtransit and the rise of ransomware — that highlight where government’s attention was and what will be on priority lists in 2019.
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Plus, Code for America reaches 10,000 users for ClearMyRecord.org; Seattle takes a data-driven approach to firefighting with new FireSTAT platform; and an offshoot of What Works Cities seeks to address economic mobility.
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The question of whether certain businesses should register with the state or local taxing authorities is slowing progress of an Internet sales tax system meant to go live Jan. 1.
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Following November’s midterm elections, many newcomers will be taking up positions in state and local government. Here are two missteps politicians should avoid to ensure effective connection with constituents.
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