Social Security Offices Close to In-Person Transactions

The offices will close as an effort to limit the spread of the novel coronavirus. The agency will still provide services online and will make exceptions “for specific dire need situations.”

by Cliff Pinckard, Advance Ohio Media / March 18, 2020

(TNS) — Social Security have closed its offices to in-person service beginning Tuesday because of the ongoing effort to limit the spread of the COVID-19 coronavirus.

In a statement released Monday night, the Social Security Administration said the agency will still provide services online and local offices will make exceptions for in-person service “for specific dire need situations.” These situations include:

“This decision protects the population we serve — older Americans and people with underlying medical conditions — and our employees during the coronavirus (COVID-19) pandemic,” the statement says.

Social Security officials will try to contact people who already have an appointment to reschedule for a telephone appointment, the statement says. Although the call could come from a private number, Social Security workers will not demand any form of payment or issue any threats, the statement says.

People who cannot get service online or over the phone should call 1-800-772-1213 (TTY 1-800-325-0778). A list of automated phone services is online.

©2020 Advance Ohio Media, Cleveland, Distributed by Tribune Content Agency, LLC.

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