The Secret Ingredient of a Successful Health Benefits Exchange (VIDEO)

California’s point man for health IT standards and policies says one key component has little to do with technology.

by / May 30, 2012

Less than two years remain before the 2014 deadline for states to begin operating health benefits exchanges under the terms of the Affordable Care Act, the Obama administration’s health-care reform law. In this video, Greg Franklin talks about some of the challenges facing California as the state prepares to launch its exchange and extend new health coverage to an estimated 7 million people. As deputy director of health information technology for the California Technology Agency, Franklin is the state’s point man for health IT standards and policies.


Steve Towns

Steve Towns is the former editor of Government Technology, and former executive editor for e.Republic Inc., publisher of GOVERNING, Government TechnologyPublic CIO and Emergency Management magazines. He has more than 20 years of writing and editing experience at newspapers and magazines, including more than 15 years of covering technology in the state and local government market. Steve now serves as the Deputy Chief Content Officer for e.Republic. 

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