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Design Thinking in 4 Steps (Infographic)

Some governments are tackling problems using a new method that seems to be gaining momentum.

Governments are turning to ideas like design thinking in order to solve problems. While difficult to define, proponents say above all, it puts the user's needs at the top of the priority list. As reported by Government Technology, the method was used by officials in Oregon to help build the state's health insurance exchange, Cover Oregon.

Below are the basic steps used in Design Thinking.


Miriam Jones is a former chief copy editor of Government Technology, Governing, Public CIO and Emergency Management magazines.
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