New Douglas County, Nev., CTO Met with Network Outage

Just days after Tammy James assumed the chief technology officer position, the county experienced connectivity issues.

by / May 25, 2018
Online and other network-supported services in Douglas County, Nev., are down, following a network outage. Flickr/turkcesozluk

Online and other network-supported services in Douglas County, Nev., are down, following a network outage.

The county reported the tech problems at about 3 p.m. on May 24, according to a tweet released by Douglas County’s Technology Services Department.

“Douglas County is currently experiencing a limited network outage and some public counters or online services may be operating slowly while we work to correct the problem,” the tweet read. “Technology Services is receiving vendor support to troubleshoot the issue. No ET on restoration.”

It’s not entirely clear how widespread the outage is, or its cause.

The problems appeared to be at least partially unresolved by late Friday morning. Officials with the county’s communications office did not immediately return a request to comment on the tech problems.

The outage comes just days after the new county CTO Tammy James assumed her role on May 14, replacing Sherri McGee, who resigned in April. In the interest of handling the tech issue, she was unavailable for comment on her appointment.

“Ms. James has the equivalent combination of education, training and experience or the required knowledge and managerial skillset," said Jenifer Davidson, assistant county manager, in a statement. "In addition, no applicant from outside of the organization has the proven track record and ability to successfully lead Douglas County Technology Services in the manner that Ms. James can."

James has been employed by Douglas County for 24 years. Davidson described her as “a proven leader in the department as well as the entire organization, both in her assigned role and frequently taking on duties of the Chief Technology Officer in the absence of one.”

Douglas County, with a population of about 47,000 residents, is nestled in the northwest corner of Nevada, near Reno and Carson City.

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