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Study Reveals Troubled IT Projects Costing Billions Worldwide

Poor project management named as the primary cause for IT project problems.

by / August 5, 2008

According to research conducted jointly by ESI International and the project benchmarking company Independent Project Analysis (IPA), troubled projects are costing taxpayers millions. The study reveals:

  • 34 percent of all projects succeed. An average of 15 percent of all projects fail.
  • Projects that are considered "challenged" -- usually due to cost or schedule overruns -- account for 51 percent of all projects.
  • The lost dollar value for U.S. projects in 2002 alone is estimated at US$38 billion, with another US$17 billion in cost overruns, for a total project waste of US$55 billion against US$255 billion in project spending (The Standish Group 2003).
  • 59 percent of organizations in the Asia-Pacific region had at least one project failure with an average cost of US$8.9 million.
  • Africa, Europe and the Americas followed suit with an average of 56 percent of the organizations reporting at least one project failure with an average cost of US$11.6 million (KPMG International 2003).

The study reveals that troubled projects are a worldwide affliction. From the U.S., UK, to the Asia-Pacific Rim, cost overruns coupled with failed timelines lead to sidetracked projects and, ultimately, wasted resources in the form of time, dollars and people.

In 2003 the United Kingdom's Office of Government Commerce (OGC) reported the cost of over-budget government IT projects had exceeded £1.5 billion or about US$3 billion over the last 6 years.

In mid 2007, the Economist Intelligence Unit reported the results of their survey of 145 senior global executives from different industries on their current and planned IT projects. Twenty percent of the executives stated over half of their IT projects started in the past two years were late or over budget. In addition, only 13 percent of the executives felt their IT projects had delivered the promised features and functions. Poor project management was attributed as the primary cause for IT project problems.

The State of Wisconsin lost US$122 million due to failed projects in 2007. According to the Joint Legislative Audit and Review Commission of the Virginia General Assembly, the State of Virginia wasted $75 million on failed development efforts, with an additional $28 million incurred in cost overruns in 2003. The State of Texas has run into similar issues.

"When a project fails, it's important to first acknowledge what's happening," said Ward. Signs of failure include strained team relationships, long hours and threats of legal action. "Troubled project recovery is one of the greatest challenges a project manager can face, but the pay off is enormous."

Research Methodology
This research focused singularly on IT professionals and computer-based projects. The analysis of evaluating project management capabilities involved 2,685 PMAppraise assessments of IT professionals compiled over a seven-year period (1999-2005). The PMAppraise tool includes 120 multiple-choice questions to test proficiency and identify areas for improvement. Analysis of IT projects from the PES database includes data from 184 projects authorized from 1999 through 2005. The projects range in size from US$370,000 to US$10 million. The average size of the projects is US$1.36 million, and the average project length was 12 months. The projects constitute 25 companies. Seventy-three percent of the projects were executed in North America while the remaining 27 percent were projects located in Latin America, Australia, Asia, Europe and the Middle East.

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