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Arizona Moves Toward Single Sign-On

Arizona CIO Morgan Reed on how his agency is developing single sign-on to protect against cyberattacks and make government easier to use.

by , / October 22, 2018
Arizona CIO Morgan Reed David Kidd/e.Republic

In recent years, government has been talking about the move toward single sign-on: one username and password that would give staff and residents alike access to all the services they need, from permitting to licenses to tax payments.

While in some cases the vision of single sign-on has been easier said than done, at the National Association of State Chief Information Officers (NASCIO) annual conference in San Diego, Arizona CIO Morgan Reed discussed two critical ways in which his state is moving toward this method of identity management.

Internally, Arizona is in the process of instituting an enterprise cloud email system. Once that’s in place, Reed said, likely summer 2019, they will push that same sign-on to other cloud systems, creating an extra layer of security.

On the citizen side, single sign-on work is in progress as part of a larger modernization project at the Motor Vehicle Division. Arizonans want their government to be easier to access, or, as Reed put it, “Citizens don’t care how government works, they just want it to work.” Ideally, that single identity would eventually push out to other state applications.

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Lauren Harrison Managing Editor

Lauren Harrison is the managing editor for Government Technology magazine. She has a degree in English from the University of California, Berkeley, and more than 10 years’ experience in book and magazine publishing.

Noelle Knell Editor

Government Technology editor Noelle Knell has more than 15 years of writing and editing experience, covering public projects, transportation, business and technology. A California native, she has worked in both state and local government, and is a graduate of the University of California, Davis, with majors in political science and American history. She can be reached via email and on Twitter.

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