Hint: It involved loosening up its telework policies.
One of the benefits enjoyed in many modern workplaces is the option of teleworking, whether it's part time or full time. Employees can eliminate their commute, avoid office distractions and, often, increase their productivity. While it won't work for every position, some IT jobs in the age of the Internet are prime candidates.
At the NASCIO Midyear conference in Virginia earlier this year, we talked to CIOs about what they've done to modernize their workplace policies. Many mentioned telework. In fact, more states are using it than you might think. In Delaware, CIO James Collins saw an opportunity to strategically adopt the practice, bringing some side benefits to his agency in the process.