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Sacramento County Streamlines Records Access and Filing of Criminal Complaints

Reduces phone call volume, local travel and the need for costly dedicated computer terminals

by / July 22, 2003
SACRAMENTO -- Sacramento County, Calif., is streamlining the way it provides public records, such as property deeds and real estate tax data, to its citizens. The system from Software AG reduces phone call volume, decreases the need to travel to the clerk recorder's office and eliminates the requirement for costly dedicated terminals.

Every month, as many as 50,000 new property records are added to the system, which now includes more than 1 million records dating back as far as 1965. Sacramento County uses the software to integrate and Web-enable its existing mainframe applications, rather than discarding its legacy system that had been developed over the past 20 years. The county has built a Web-based Recorders Online System Index (e-ROSI) used by homeowners, real estate firms and title companies to access information from their homes or offices.

In addition to e-ROSI, EntireX was used to create a District Attorney & Courts Interface (DACI), which enables the electronic filing of criminal complaints into the county's criminal justice information system (hundreds of complaints are filed each day, some as long as 25 pages). The DACI system replaces a time-consuming manual entry process, comprising data from the state courts, district attorney, public defender, probation department, sheriff's office and the police department.

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Miriam Jones Chief Copy Editor
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