- Transitioning to Supervisor
- Developing Effective Team Building/Coaching Skills
- Gossips, Complainers and Terminators, Oh My. - Dealing with Problem
- Employees
- Ethical/Legal Responsibilities of Management
- Developing a "True" QA/QI Program
- Project Management Principals
- Hiring: Against All Odds
- Improving Public and Media Relations
- Myths and Urban Legends of Emergency Medical Dispatch
- Making Performance Appraisals Work!
"APCO Institute is committed to offering affordable, high quality and easily accessible continuing dispatch education training for communications professionals," APCO Institute Director Candice Solie said. "We hope our Supervisor Tool Kit Web Seminar Series will benefit many individuals as they work to enhance their job skills."
For web seminar schedule and registration information, visit http://www.apcointl.com/institute/webinars.htm.