First Joint Federal and Local Emergency Operations Center in U.S.

The Los Alamos National Laboratory in New Mexico selected Intergraph to provide an emergency dispatch system to be shared with the local city and county governments. Reflecting the trend toward multi-agency, multi-jurisdictional emergency operations centers (EOCs), this is the United States' first EOC combining federal and local operations. Los Alamos National Laboratory is operated by the University of California for the National Nuclear Security Administration (NNSA) of the U.S. Department of Energy.

The computer-aided dispatch (CAD) system will provide a centralized dispatch capability for the Los Alamos city and county police and fire agencies, as well as the fire department. First responders from different agencies will share real-time information from the same emergency operations center, responding in a more coordinated way.

As a decision-support tool, the Intergraph CAD system will help dispatchers determine the proper first responders for a given incident. The shared CAD decision support system includes the ability to interface with fire alarm and paging systems, fire station alerting and printing, mobile data computers, vehicle tracking and fire records systems. In addition, the system benefits the local officials by enabling them to access terminal devices for the deaf, enhanced 911 systems, and the New Mexico State Crime Database, and provides Web browser capability for use in their emergency operation center. The system is based on software from Intergraph Public Safety, and the $700,000 contract includes services to install, configure, deploy and train provided by Intergraph Solutions Group.