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How can you get exactly the pizza you ordered?

Answer: With Domino's AI-powered DOM Pizza Checker.

It’s an age-old problem: You order a pizza for delivery, but what appears at your door isn’t really what you were expecting based on promotional photos — scant cheese, overdone crust, missing special order of pineapple.

Domino’s Pizza cites it as customers' No. 1 complaint: Their pizza doesn’t look like it should. But the company has developed a high-tech solution, the DOM Pizza Checker, which uses artificial intelligence to scan pizzas after assembly to make sure they’re perfect.

Currenlty only available at locations in Australia and New Zealand, the scanner sits above the station where a Domino’s employee cuts the pizza. It takes a photo of the pie and compares it to a database of other photos to make sure it has the correct toppings, evenly distributed. If it’s up to par, the pizza is boxed for delivery; if not, the scanner lets a human worker know it needs to be remade. 



 

Lauren Kinkade is the managing editor for Government Technology magazine. She has a degree in English from the University of California, Berkeley, and more than 15 years’ experience in book and magazine publishing.