Fraudulent E-mail Scheme Targets FirstGov.gov

The U.S. General Services Administration's (GSA) Office of Citizens Services & Communications is warning the public to avoid falling victim to a recent e-mail scheme that targets users by sending unsolicited e-mails allegedly from FirstGov, the citizen portal operated by GSA. These scam e-mails tell recipients that because of recent fraudulent activities on Money Access Online they need to confirm their account has not been stolen or hacked. The e-mails then direct recipients to click on a link and enter information related to personal credit card accounts.

The e-mail appears to be sent from this following fraudulent e-mail address:

MONEY ACCESS SERVICE (fraud@firstgov.gov).

There may be other similarly styled addresses. The text of the e-mail includes "Dear Money Access Customer" and asks for certain private personal and private financial data, but recipients shouldn't provide this information.

These e-mails don't originate at FirstGov or GSA. FirstGov doesn't send unsolicited e-mails to the public in this manner, nor do we solicit personal information of any kind.

Responding to unsolicited e-mails from an unknown sender is risky and dangerous because these e-mails often contain viruses that can infect computers or entice recipients to provide more personal and confidential information. GSA takes this matter seriously and is investigating. Users should delete unsolicited e-mails of this type without opening.