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Highland Park, Texas Department of Public Safety Upgrades Software

New applications to simplify arrest process.

by / April 14, 2004
HIGHLAND PARK, Texas -- The Highland Park, Texas Department of Public Safety wanted to streamline its processes and increase efficiency using an integrated system. The department consists of 54 cross- trained public safety officers, nine dispatchers and five civilians who provide services for approximately 8,900 citizens and 12,500 calls for service a year.

The department selected New World's integrated, multijurisdictional Aegis/MSP computer aided dispatch (CAD), law enforcement records management, fire records management, mobile computing, field reporting, AVL, State/NCIC, CAD mapping and case management, along with several additional modules.

The department looks forward to many new applications. "We believe New World's Field Reporting will aid our department in reaching our goal of providing a paperless environment in the squad car," said Highland Park's Chief of Police Darrell L. Fant. "It will streamline the arrest process. Officers will be able to complete arrest information on a suspect while in the field, leaving only fingerprints and a mug shot to be done at the station. I believe that our citizens will benefit having officers in the field more often."

The integrated software reduces data entry, so information only needs to be entered once to be accessible to other departments. It provides officers in the field with additional information about a location or subject before arriving at a scene or stopping a driver for a traffic violation, increasing officer safety.

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Miriam Jones Chief Copy Editor
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