The University of Vermont Health Network's set of component hospitals are still continuing to feel the lingering effects of a cyberattack one week after the incident initially took place there.
In an emailed community update Tuesday, President and CEO Dr.
Priority was given to systems critical to patient care.
"But it's important for our patients and communities to know that this won't be like flipping a light switch, and we don't yet have a firm time frame for system restoration," Brumsted added.
"Based on our consultations with other health care institutions that have been through this, it's clear that every event is different."
The cyberattack on some of
The organization was working with the
As of Tuesday afternoon, major systems were operational and all patient care services were available at the hospitals on this side of the lake:
Added safeguards were put in place to protect the facilities' systems from external threats. These measures do not affect patients' experiences, according to updates from all three institutions as of Wednesday.
CVPH's physician services were relying on computer downtime procedures, including paper methods to communicate and care for patients. Slight delays were noted.
Alice Hyde's Hospital
Electronic communication between Alice Hyde and
Brumsted said the network was trying to work quickly and carefully to ensure its systems run correctly and securely when they are brought back online.
He noted component facilities have coordinated to find solutions to the problems presented by the cyberattack, such as how ECH has accepted inpatient transfers from CVPH.
"This cyberattack is the latest chapter in what's been an incredibly difficult year for our region and for our health system," Brumsted said.
"I ask for — and very much appreciate — your ongoing support, partnership and patience as we work through these challenges. I can promise you that we will continue to tap into every resource available to resolve these issues, and we will keep you updated as we make progress."
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