Madigan recommends that consumers who have received breach notification letters:
- Check with creditors such as credit card companies, banks, and other lenders to determine if any suspicious or unauthorized activity has occurred on their accounts. Compromised accounts should be closed.
- Place an initial fraud alert on their credit reports by contacting a consumer reporting company.
- Order a free copy of their credit report, to which they are entitled upon placing the initial fraud alert, and review the reports for suspicious or unauthorized activity.
- Consider placing a security freeze on their credit reports. Available now to victims of identity theft, security freezes will be available to all Illinois residents, including recipients of breach notifications, as of January 1, 2007. A security freeze allows consumers to prohibit their credit reports from being released to another person without prior express authorization. Consumers should be aware that they will not have access to instant credit when the freeze is in place.
- Be on the lookout for warning signs that their information is being misused. Such signs include:
- Receiving credit cards not applied for;
- Being denied credit, or offered credit at less favorable terms for no apparent reason;
- Receiving calls or letters from debt collectors or businesses about merchandise or services not purchased; and
- Missing bills and other pieces of mail.