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SponsoredHow state and local government CIOs are expanding service management beyond the help desk to transform HR, facilities and finance. -
SponsoredAs emerging technologies reshape government operations, agencies are turning to cross-skilling to build a more adaptable workforce and close critical talent gaps.
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SponsoredThe DOJ’s new ADA Title II rule requires accessible government websites and apps. These nine steps help public agencies understand deadlines, prioritize fixes and build a sustainable accessibility plan.
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SponsoredA study found public-sector IT struggles with automation and ITIL. Learn how to tackle these challenges and gain insights into what other public-sector IT leaders are doing to solve these problems.
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SponsoredState and local governments face ongoing workforce challenges, including budget constraints and difficulty competing with the private sector. Often, antiquated technology and outdated processes make it even harder to attract and retain new employees.
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SponsoredTo optimize business systems and deliver value to taxpayers, governments should focus on a modular strategy that allows them to stack solutions and applications that work together seamlessly — without having to overhaul all their business systems at once.
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SponsoredGovernments may be hesitant to invest in major upgrades, especially in today’s uncertain budgetary climate. Massive technology overhauls of the past — enterprisewide projects that took years to build and tens of millions of dollars to implement — often failed to meet expectations.
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SponsoredYou can’t serve the public effectively with manual processes and obsolete technologies. This is especially true in government, where business applications for functions like budgeting, procurement, payments, permitting and grants management are long overdue for replacement.
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SponsoredAgencies and businesses desire quicker permit approvals. Automation via low-code tools and open source software streamlines processes effectively.
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SponsoredFrom roads to bridges to drainage systems, a successful civic infrastructure project requires communication among all stakeholders. But communication challenges can arise throughout the life cycle of any infrastructure asset.
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SponsoredHere are five things you can do to help eliminate IT resource drain within your organization and provide improved IT service to employees and citizens.
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SponsoredSmart cities and cybersecurity are inseparable. When you start integrating the Internet of Things with infrastructure, a city cyber attack is, unfortunately, inevitable. But that doesn't mean it has to be successful.
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SponsoredNumerous pilot projects in recent years have proven the value of artificial intelligence (AI) in government and paved the way for wider adoption. At the same time, state and local agencies are managing ever-growing volumes of data, with the intention of making more informed decisions and improving operations and services.
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SponsoredGenerative AI can transform government by enhancing operational efficiency and the constituent experience.
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SponsoredThe U.S. government invests in transportation infrastructure modernization for safety and sustainability. Digital tech is integral. Future needs: training, automation, security, AI, equipment upkeep and skilled personnel.
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SponsoredReliable communications help provide quick, safe, life-saving help when a natural disaster strikes.
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SponsoredCyber attacks are on the rise – including on government agencies – with 1,800+ reported in the U.S. last year. Continuously evolving data security must be a top priority to stay ahead of malicious actors.
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SponsoredFacing growing cyber threats, governments are looking to cloud service providers to help increase efficiencies, reduce complexity and secure their networks. Utilizing StateRAMP or FedRAMP can help streamline the CSP selection process. Here’s what else to prioritize.
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SponsoredIn 2022, the Cyber Threat Intelligence (CTI) team at the Multi-State Information Sharing and Analysis Center (MS-ISAC) witnessed cyber threat actors (CTAs) step up their attack attempts against U.S. State, Local, Tribal, and Territorial (SLTT) government organizations.
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SponsoredLearn how enterprise service management (ESM) can support digital transformation for your organization. With ESM, you can improve service delivery and efficiencies both in IT and in other departments.
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SponsoredGovernment platforms modernize digital services, integrating data through APIs, dashboards and the cloud. Low/no-code tools accelerate development, enabling scalable solutions and improved ROI for IT modernization.
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